The Effect of O2O Retail Service Quality in Supply Chain Management
The present study focuses on a single-vendor, single-buyer supply chain model for a single type of product with upgraded service provided to the buyer by the vendor. Vendors often increase their profit by providing a lower quality of a particular product. In this study, an advanced supply chain mode...
Main Authors: | Bimal Kumar Sett, Bikash Koli Dey, Biswajit Sarkar |
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Format: | Article |
Language: | English |
Published: |
MDPI AG
2020-10-01
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Series: | Mathematics |
Subjects: | |
Online Access: | https://www.mdpi.com/2227-7390/8/10/1743 |
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