Analisis Kebutuhan Robot Rehabilitasi Pasien Pasca Stroke dengan Menggunakan Metode Kano

Product developments of post stroke rehabilitation robot have being done either by local universities or by foreign ones. In this development processes, customer needs were identified prior to the use of QFD method, assuming that improved performance of customer needs linearly affects satisfaction l...

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Main Authors: Hasan Mastrisiswadi, Herianto Herianto
Format: Article
Language:English
Published: Muhammadiyah University Press 2017-01-01
Series:Jurnal Ilmiah Teknik Industri
Subjects:
Online Access:http://journals.ums.ac.id/index.php/jiti/article/view/2331
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author Hasan Mastrisiswadi
Herianto Herianto
author_facet Hasan Mastrisiswadi
Herianto Herianto
author_sort Hasan Mastrisiswadi
collection DOAJ
description Product developments of post stroke rehabilitation robot have being done either by local universities or by foreign ones. In this development processes, customer needs were identified prior to the use of QFD method, assuming that improved performance of customer needs linearly affects satisfaction level. This assumption frequently does not fit real condition in the market, wherein customer satisfaction on certain needs dramatically increases by an improvement on their performance and, on the other hand, improved performance on other needs does not affect customer satisfaction at all. In this research, we conclude that almost all of attributes under study belong to one-dimentional categories. Exceptions are associated with portable attribute that belong to must-be categoris and moveable attribute that belong to attractive categories. Moreover, price attribute will affect consumer satisfaction the most given it is fullfilled and control attribute will influence customer dissatisfaction the most if it is not fullfilled.
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spelling doaj.art-d34af8a0145d414aa81763a16f9106a02022-12-22T03:15:58ZengMuhammadiyah University PressJurnal Ilmiah Teknik Industri1412-68692460-40382017-01-0115215115610.23917/jiti.v15i2.23312082Analisis Kebutuhan Robot Rehabilitasi Pasien Pasca Stroke dengan Menggunakan Metode KanoHasan Mastrisiswadi0Herianto Herianto1Jurusan Teknik Industri, Fakultas Teknik, Universitas Dian Nuswantoro, Jl. Nakula 1 No. 5-11, SemarangJurusan Teknik Mesin dan Industri, Fakultas Teknik, Universitas Gadjah Mada, Jl. Grafika No. 2, YogyakartaProduct developments of post stroke rehabilitation robot have being done either by local universities or by foreign ones. In this development processes, customer needs were identified prior to the use of QFD method, assuming that improved performance of customer needs linearly affects satisfaction level. This assumption frequently does not fit real condition in the market, wherein customer satisfaction on certain needs dramatically increases by an improvement on their performance and, on the other hand, improved performance on other needs does not affect customer satisfaction at all. In this research, we conclude that almost all of attributes under study belong to one-dimentional categories. Exceptions are associated with portable attribute that belong to must-be categoris and moveable attribute that belong to attractive categories. Moreover, price attribute will affect consumer satisfaction the most given it is fullfilled and control attribute will influence customer dissatisfaction the most if it is not fullfilled.http://journals.ums.ac.id/index.php/jiti/article/view/2331need analysispost-strokerehabilitation robotKano model
spellingShingle Hasan Mastrisiswadi
Herianto Herianto
Analisis Kebutuhan Robot Rehabilitasi Pasien Pasca Stroke dengan Menggunakan Metode Kano
Jurnal Ilmiah Teknik Industri
need analysis
post-stroke
rehabilitation robot
Kano model
title Analisis Kebutuhan Robot Rehabilitasi Pasien Pasca Stroke dengan Menggunakan Metode Kano
title_full Analisis Kebutuhan Robot Rehabilitasi Pasien Pasca Stroke dengan Menggunakan Metode Kano
title_fullStr Analisis Kebutuhan Robot Rehabilitasi Pasien Pasca Stroke dengan Menggunakan Metode Kano
title_full_unstemmed Analisis Kebutuhan Robot Rehabilitasi Pasien Pasca Stroke dengan Menggunakan Metode Kano
title_short Analisis Kebutuhan Robot Rehabilitasi Pasien Pasca Stroke dengan Menggunakan Metode Kano
title_sort analisis kebutuhan robot rehabilitasi pasien pasca stroke dengan menggunakan metode kano
topic need analysis
post-stroke
rehabilitation robot
Kano model
url http://journals.ums.ac.id/index.php/jiti/article/view/2331
work_keys_str_mv AT hasanmastrisiswadi analisiskebutuhanrobotrehabilitasipasienpascastrokedenganmenggunakanmetodekano
AT heriantoherianto analisiskebutuhanrobotrehabilitasipasienpascastrokedenganmenggunakanmetodekano