The Role of Market Orientation in Improving the Financial Performance of Travel Agencies

The purpose of this study was to investigate the effect of market orientation on financial performance and the mediating role of customer satisfaction and loyalty. A conceptual model has been used to establish the hypotheses. Data were collected by random cluster sampling from 196 employees of activ...

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Bibliografiske detaljer
Hovedforfatter: Abbasgholi Sangi Nour Pour
Format: Article
Sprog:fas
Udgivet: Allameh Tabataba'i University Press 2018-09-01
Serier:Muṭāli̒āt-i Mudīriyyat-i Gardishgarī
Fag:
Online adgang:https://tms.atu.ac.ir/article_9451_7f6042a7ff87eae41b18744f13f0e268.pdf

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