Association of individual resilience with organizational resilience, perceived social support, and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic

BackgroundPrimary healthcare professionals were overworked and psychologically overwhelmed during the COVID-19 pandemic. Resilience is an important shield for individuals to cope with psychological stress and improve performance in crises. This study aims to explore the association of individual res...

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Main Authors: An-Qi Wang, Chang-Hai Tang, Jia Song, Cheng-Xin Fan, Wan-Chen Wang, Zhong-Ming Chen, Wen-Qiang Yin
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-11-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1061851/full
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author An-Qi Wang
Chang-Hai Tang
Chang-Hai Tang
Jia Song
Cheng-Xin Fan
Wan-Chen Wang
Zhong-Ming Chen
Wen-Qiang Yin
author_facet An-Qi Wang
Chang-Hai Tang
Chang-Hai Tang
Jia Song
Cheng-Xin Fan
Wan-Chen Wang
Zhong-Ming Chen
Wen-Qiang Yin
author_sort An-Qi Wang
collection DOAJ
description BackgroundPrimary healthcare professionals were overworked and psychologically overwhelmed during the COVID-19 pandemic. Resilience is an important shield for individuals to cope with psychological stress and improve performance in crises. This study aims to explore the association of individual resilience with organizational resilience, perceived social support and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic.MethodsData from 1,266 questionnaires were collected through a cross-sectional survey conducted in December 2021 in Shandong Province, China. Descriptive analysis of individual resilience, organizational resilience, perceived social support, and job performance was conducted. Pearson correlation analysis was used to examine the correlations among these variables, and structural equation modeling was performed to verify the relationships between these variables.ResultsThe score of individual resilience was 101.67 ± 14.29, ranging from 24 to 120. Organizational resilience (β = 0.409, p < 0.01) and perceived social support (β = 0.410, p < 0.01) had significant direct effects on individual resilience. Individual resilience (β = 0.709, p < 0.01) had a significant direct effect on job performance. Organizational resilience (β = 0.290, p < 0.01) and perceived social support (β = 0.291, p < 0.01) had significant indirect effects on job performance.ConclusionDuring the COVID-19 pandemic, the individual resilience of healthcare professionals in township health centers was at a moderate level. Organizational resilience and perceived social support positively affected individual resilience, and individual resilience positively affected job performance. Furthermore, individual resilience mediated the effect of organizational resilience and perceived social support on job performance. It is recommended that multiple stakeholders work together to improve the individual resilience of primary healthcare professionals.
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spelling doaj.art-d35f929ab4104eef90525107a8fe9c702022-12-22T03:44:21ZengFrontiers Media S.A.Frontiers in Psychology1664-10782022-11-011310.3389/fpsyg.2022.10618511061851Association of individual resilience with organizational resilience, perceived social support, and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemicAn-Qi Wang0Chang-Hai Tang1Chang-Hai Tang2Jia Song3Cheng-Xin Fan4Wan-Chen Wang5Zhong-Ming Chen6Wen-Qiang Yin7School of Public Health, Weifang Medical University, Weifang, Shandong, ChinaSchool of Public Affairs, Zhejiang University, Hangzhou, Zhejiang, ChinaSchool of Business, NingboTech University, Ningbo, Zhejiang, ChinaSchool of Management, Weifang Medical University, Weifang, Shandong, ChinaSchool of Management, Weifang Medical University, Weifang, Shandong, ChinaSchool of Public Health, Weifang Medical University, Weifang, Shandong, ChinaSchool of Management, Weifang Medical University, Weifang, Shandong, ChinaSchool of Management, Weifang Medical University, Weifang, Shandong, ChinaBackgroundPrimary healthcare professionals were overworked and psychologically overwhelmed during the COVID-19 pandemic. Resilience is an important shield for individuals to cope with psychological stress and improve performance in crises. This study aims to explore the association of individual resilience with organizational resilience, perceived social support and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic.MethodsData from 1,266 questionnaires were collected through a cross-sectional survey conducted in December 2021 in Shandong Province, China. Descriptive analysis of individual resilience, organizational resilience, perceived social support, and job performance was conducted. Pearson correlation analysis was used to examine the correlations among these variables, and structural equation modeling was performed to verify the relationships between these variables.ResultsThe score of individual resilience was 101.67 ± 14.29, ranging from 24 to 120. Organizational resilience (β = 0.409, p < 0.01) and perceived social support (β = 0.410, p < 0.01) had significant direct effects on individual resilience. Individual resilience (β = 0.709, p < 0.01) had a significant direct effect on job performance. Organizational resilience (β = 0.290, p < 0.01) and perceived social support (β = 0.291, p < 0.01) had significant indirect effects on job performance.ConclusionDuring the COVID-19 pandemic, the individual resilience of healthcare professionals in township health centers was at a moderate level. Organizational resilience and perceived social support positively affected individual resilience, and individual resilience positively affected job performance. Furthermore, individual resilience mediated the effect of organizational resilience and perceived social support on job performance. It is recommended that multiple stakeholders work together to improve the individual resilience of primary healthcare professionals.https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1061851/fullindividual resilienceorganizational resiliencesocial supportjob performanceprimary healthcare professionals
spellingShingle An-Qi Wang
Chang-Hai Tang
Chang-Hai Tang
Jia Song
Cheng-Xin Fan
Wan-Chen Wang
Zhong-Ming Chen
Wen-Qiang Yin
Association of individual resilience with organizational resilience, perceived social support, and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic
Frontiers in Psychology
individual resilience
organizational resilience
social support
job performance
primary healthcare professionals
title Association of individual resilience with organizational resilience, perceived social support, and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic
title_full Association of individual resilience with organizational resilience, perceived social support, and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic
title_fullStr Association of individual resilience with organizational resilience, perceived social support, and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic
title_full_unstemmed Association of individual resilience with organizational resilience, perceived social support, and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic
title_short Association of individual resilience with organizational resilience, perceived social support, and job performance among healthcare professionals in township health centers of China during the COVID-19 pandemic
title_sort association of individual resilience with organizational resilience perceived social support and job performance among healthcare professionals in township health centers of china during the covid 19 pandemic
topic individual resilience
organizational resilience
social support
job performance
primary healthcare professionals
url https://www.frontiersin.org/articles/10.3389/fpsyg.2022.1061851/full
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