Konaklama ve Seyahat İşletmelerinde Yaşanan Etik Sorunlar Üzerine Kavramsal Bir Değerlendirme
The aim of this study is to determine the ethical problems experienced in accommodation and travel establishments; to define the concepts of ethics and ethics and to determine the ethical rules in tourism enterprises. In this context, the concept of ethics and ethics are mentioned. ethical problem...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Gaziantep University
2018-12-01
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| Series: | Gaziantep University Journal of Social Sciences |
| Subjects: | |
| Online Access: | http://dergipark.gov.tr/download/article-file/606041 |
| Summary: | The aim of this study is to determine the ethical problems experienced in accommodation and travel
establishments; to define the concepts of ethics and ethics and to determine the ethical rules in tourism enterprises.
In this context, the concept of ethics and ethics are mentioned. ethical problems in these enterprises are discussed.
Ethics is a very important issue for the tourism sector. Tourism and travel companies within the tourism sector are
the areas of activity of tourism. Travel businesses are businesses that help people before traveling. In this context,
a travel business employee who tells his customer that there is a product that actually does not exist about the
destination is causing his / her customer to not choose this agency again due to this unethical behavior. In
accommodation establishments, tourism is an area that needs to be examined ethically due to the fact that the
customer and operating personnel are together for long hours and the customers' life and property are the
responsibility of the accommodation operation. In this study, the related literature was searched and the sector
experiences of the researchers were utilized and previous studies on the subject were included. As a result of the
research, the most conspicuous ethical problems; deceptive and misleading news, excessive reservations, problems
with employees and sexual problems. In this respect, various suggestions have been made to these managers and
tourism training institutions. |
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| ISSN: | 1303-0094 2149-5459 |