The role of marketing in establishing value to citizens

The first association of citizens to the public sector is related to a bulky state apparatus with complicated procedures. In order to avoid this identification, the state must improve the delivery of value to citizens. With the increase in the efficiency of the public sector, citizens' satisfac...

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Main Author: Jovanović Gordana
Format: Article
Language:English
Published: Viša ekonomska škola Peć, Leposavić 2019-01-01
Series:Ekonomski Signali
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/1452-4457/2019/1452-44571901001J.pdf
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author Jovanović Gordana
author_facet Jovanović Gordana
author_sort Jovanović Gordana
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description The first association of citizens to the public sector is related to a bulky state apparatus with complicated procedures. In order to avoid this identification, the state must improve the delivery of value to citizens. With the increase in the efficiency of the public sector, citizens' satisfaction and confidence increase as well as the image of the state in the international community. To achieve this, the state must adopt marketing approaches using the profit sector.
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spelling doaj.art-d3c99e090337416dbc47ff733303dfb12022-12-21T21:17:36ZengViša ekonomska škola Peć, LeposavićEkonomski Signali1452-44572560-33022019-01-01141191452-44571901001JThe role of marketing in establishing value to citizensJovanović Gordana0Visoka ekonomska škola strukovnih studija Peć u LeposavićuThe first association of citizens to the public sector is related to a bulky state apparatus with complicated procedures. In order to avoid this identification, the state must improve the delivery of value to citizens. With the increase in the efficiency of the public sector, citizens' satisfaction and confidence increase as well as the image of the state in the international community. To achieve this, the state must adopt marketing approaches using the profit sector.https://scindeks-clanci.ceon.rs/data/pdf/1452-4457/2019/1452-44571901001J.pdfpublic sectormarketing toolsvalue delivery
spellingShingle Jovanović Gordana
The role of marketing in establishing value to citizens
Ekonomski Signali
public sector
marketing tools
value delivery
title The role of marketing in establishing value to citizens
title_full The role of marketing in establishing value to citizens
title_fullStr The role of marketing in establishing value to citizens
title_full_unstemmed The role of marketing in establishing value to citizens
title_short The role of marketing in establishing value to citizens
title_sort role of marketing in establishing value to citizens
topic public sector
marketing tools
value delivery
url https://scindeks-clanci.ceon.rs/data/pdf/1452-4457/2019/1452-44571901001J.pdf
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