Pre-trip tourism information search by smartphones and use of alternative information channels: A conceptual model

This study developed a comprehensive model of how smartphone users search for pre-trip tourism information. Important dimensions and relationships in tourism information search (TIS) behavior were studied in 21 subjects. The data collection process included semi-structured in-depth interviewing data...

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Main Authors: Chaang-Iuan Ho, Yu-Chun Lin, Yu-Lan Yuan, Ming-Chih Chen
Format: Article
Language:English
Published: Taylor & Francis Group 2016-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:http://dx.doi.org/10.1080/23311886.2015.1136100
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author Chaang-Iuan Ho
Yu-Chun Lin
Yu-Lan Yuan
Ming-Chih Chen
author_facet Chaang-Iuan Ho
Yu-Chun Lin
Yu-Lan Yuan
Ming-Chih Chen
author_sort Chaang-Iuan Ho
collection DOAJ
description This study developed a comprehensive model of how smartphone users search for pre-trip tourism information. Important dimensions and relationships in tourism information search (TIS) behavior were studied in 21 subjects. The data collection process included semi-structured in-depth interviewing data and field observation data. The analysis revealed 10 activities characteristic of TIS behavior: internal searches, mobile searches, saving information in the smartphones, preliminary collaborative TIS, barriers to TIS, bringing mobile search to an end, summarizing information, PC Internet search, advanced collaborative TIS, and searches via editorial communications. Such data collection was not performed in isolation. Further, 20 propositions have been developed for future testing. The results suggest that pre-trip TIS appears to consist in a diversity of search patterns with the usage of multiple information sources; in addition, it is no longer individual but collaborative behavior in the context of Web 2.0. Finally, the theoretical and practical implications of the research work are discussed, and directions for future work are suggested.
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spelling doaj.art-d3ce98783c8f4a5d832d4800f739c30c2022-12-21T22:24:55ZengTaylor & Francis GroupCogent Social Sciences2331-18862016-12-012110.1080/23311886.2015.11361001136100Pre-trip tourism information search by smartphones and use of alternative information channels: A conceptual modelChaang-Iuan Ho0Yu-Chun Lin1Yu-Lan Yuan2Ming-Chih Chen3Chaoyang University of TechnologyHong Hwa International Co. Ltd.JinWen University of Science and TechnologyFu Jen Catholic UniversityThis study developed a comprehensive model of how smartphone users search for pre-trip tourism information. Important dimensions and relationships in tourism information search (TIS) behavior were studied in 21 subjects. The data collection process included semi-structured in-depth interviewing data and field observation data. The analysis revealed 10 activities characteristic of TIS behavior: internal searches, mobile searches, saving information in the smartphones, preliminary collaborative TIS, barriers to TIS, bringing mobile search to an end, summarizing information, PC Internet search, advanced collaborative TIS, and searches via editorial communications. Such data collection was not performed in isolation. Further, 20 propositions have been developed for future testing. The results suggest that pre-trip TIS appears to consist in a diversity of search patterns with the usage of multiple information sources; in addition, it is no longer individual but collaborative behavior in the context of Web 2.0. Finally, the theoretical and practical implications of the research work are discussed, and directions for future work are suggested.http://dx.doi.org/10.1080/23311886.2015.1136100mobile-based tourism information searchtourism information search behaviortourism information search process modelsmartphone users
spellingShingle Chaang-Iuan Ho
Yu-Chun Lin
Yu-Lan Yuan
Ming-Chih Chen
Pre-trip tourism information search by smartphones and use of alternative information channels: A conceptual model
Cogent Social Sciences
mobile-based tourism information search
tourism information search behavior
tourism information search process model
smartphone users
title Pre-trip tourism information search by smartphones and use of alternative information channels: A conceptual model
title_full Pre-trip tourism information search by smartphones and use of alternative information channels: A conceptual model
title_fullStr Pre-trip tourism information search by smartphones and use of alternative information channels: A conceptual model
title_full_unstemmed Pre-trip tourism information search by smartphones and use of alternative information channels: A conceptual model
title_short Pre-trip tourism information search by smartphones and use of alternative information channels: A conceptual model
title_sort pre trip tourism information search by smartphones and use of alternative information channels a conceptual model
topic mobile-based tourism information search
tourism information search behavior
tourism information search process model
smartphone users
url http://dx.doi.org/10.1080/23311886.2015.1136100
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AT mingchihchen pretriptourisminformationsearchbysmartphonesanduseofalternativeinformationchannelsaconceptualmodel