How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development?
Studies on Critical Success Factors (CSFs) in Healthcare Information Systems (HIS) development projects have traditionally often been limited to retrospectively identifying CSFs in a finished project. In this paper, we focus on how to prospectively apply and manage CSFs in HIS projects. Based on a h...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2023-09-01
|
| Series: | Systems |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2079-8954/11/9/469 |
| _version_ | 1797576571407564800 |
|---|---|
| author | Lena Aggestam Joeri van Laere Ann Svensson |
| author_facet | Lena Aggestam Joeri van Laere Ann Svensson |
| author_sort | Lena Aggestam |
| collection | DOAJ |
| description | Studies on Critical Success Factors (CSFs) in Healthcare Information Systems (HIS) development projects have traditionally often been limited to retrospectively identifying CSFs in a finished project. In this paper, we focus on how to prospectively apply and manage CSFs in HIS projects. Based on a holistic perspective and systems thinking, an inductive research strategy was applied and a single in-depth case study was conducted. The findings include detailed descriptions that contribute to further understanding of how to prospectively apply and manage CSFs in HIS projects. The analysis reveals that CSFs must be applied differently and managed on various system levels. Furthermore, it shows how interactions exist between different system levels, both in the case of a specific CSF and between different CSFs on various system levels. Our analysis framework and findings indicate new directions for future research: how to prospectively apply and manage CSFs in HIS development projects can now be investigated both in a more holistic way and more in detail. Finally, healthcare practitioners can use the descriptions as practical checklists for guiding them in how to realize situational adaptation of CSFs in HIS projects across different system levels. |
| first_indexed | 2024-03-10T21:54:56Z |
| format | Article |
| id | doaj.art-d4425890e0104dd99ca0515223566ebf |
| institution | Directory Open Access Journal |
| issn | 2079-8954 |
| language | English |
| last_indexed | 2024-03-10T21:54:56Z |
| publishDate | 2023-09-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Systems |
| spelling | doaj.art-d4425890e0104dd99ca0515223566ebf2023-11-19T13:13:24ZengMDPI AGSystems2079-89542023-09-0111946910.3390/systems11090469How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development?Lena Aggestam0Joeri van Laere1Ann Svensson2Department of Engineering Science, University West, Gustava Melins Gata 2, 46132 Trollhättan, SwedenSchool of Informatics, University of Skövde, Box 408, 54128 Skövde, SwedenSchool of Business Economics and IT, University West, Gustava Melins Gata 2, 46132 Trollhättan, SwedenStudies on Critical Success Factors (CSFs) in Healthcare Information Systems (HIS) development projects have traditionally often been limited to retrospectively identifying CSFs in a finished project. In this paper, we focus on how to prospectively apply and manage CSFs in HIS projects. Based on a holistic perspective and systems thinking, an inductive research strategy was applied and a single in-depth case study was conducted. The findings include detailed descriptions that contribute to further understanding of how to prospectively apply and manage CSFs in HIS projects. The analysis reveals that CSFs must be applied differently and managed on various system levels. Furthermore, it shows how interactions exist between different system levels, both in the case of a specific CSF and between different CSFs on various system levels. Our analysis framework and findings indicate new directions for future research: how to prospectively apply and manage CSFs in HIS development projects can now be investigated both in a more holistic way and more in detail. Finally, healthcare practitioners can use the descriptions as practical checklists for guiding them in how to realize situational adaptation of CSFs in HIS projects across different system levels.https://www.mdpi.com/2079-8954/11/9/469Critical Success Factors (CSF)Healthcare Information Systems (HIS)holistic approachsystems thinkingsystem levels |
| spellingShingle | Lena Aggestam Joeri van Laere Ann Svensson How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development? Systems Critical Success Factors (CSF) Healthcare Information Systems (HIS) holistic approach systems thinking system levels |
| title | How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development? |
| title_full | How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development? |
| title_fullStr | How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development? |
| title_full_unstemmed | How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development? |
| title_short | How to Apply and Manage Critical Success Factors in Healthcare Information Systems Development? |
| title_sort | how to apply and manage critical success factors in healthcare information systems development |
| topic | Critical Success Factors (CSF) Healthcare Information Systems (HIS) holistic approach systems thinking system levels |
| url | https://www.mdpi.com/2079-8954/11/9/469 |
| work_keys_str_mv | AT lenaaggestam howtoapplyandmanagecriticalsuccessfactorsinhealthcareinformationsystemsdevelopment AT joerivanlaere howtoapplyandmanagecriticalsuccessfactorsinhealthcareinformationsystemsdevelopment AT annsvensson howtoapplyandmanagecriticalsuccessfactorsinhealthcareinformationsystemsdevelopment |