The significance of relational continuity of care for Māori patient engagement with predominantly non‐Māori doctors: findings from a qualitative study

Abstract Objective: This qualitative study explored self‐reported experiences of primary healthcare among a sample of urban Māori adults. This paper specifically focuses on the theme of relational continuity of care identified in participant discussions of access and engagement with their predominan...

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Main Authors: Jennifer Reid, Donna Cormack, Marie Crowe
Format: Article
Language:English
Published: Elsevier 2016-04-01
Series:Australian and New Zealand Journal of Public Health
Subjects:
Online Access:https://doi.org/10.1111/1753-6405.12447
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author Jennifer Reid
Donna Cormack
Marie Crowe
author_facet Jennifer Reid
Donna Cormack
Marie Crowe
author_sort Jennifer Reid
collection DOAJ
description Abstract Objective: This qualitative study explored self‐reported experiences of primary healthcare among a sample of urban Māori adults. This paper specifically focuses on the theme of relational continuity of care identified in participant discussions of access and engagement with their predominantly non‐Māori general practitioners (GPs). Methods: The study involved a purposively selected subsample (n=42) of the Christchurch Māori cohort of the Hauora Manawa Community Heart Study (n=244). Participants took part in in‐depth interviews, which were transcribed and analysed thematically. Results: Analysis identified compromised access to a preferred GP as a principal barrier to receiving quality and non‐discriminatory care from predominantly non‐Māori clinicians. In contrast to discussions of healthcare provided by usual GPs, episodic encounters with non‐regular clinicians were commonly framed as experiences discouraging utilisation and the perceived value of primary healthcare. Conclusions: Facilitating relational continuity of care for Māori patients and their clinicians may contribute towards mediating determinants of inequality at the clinical interface. Implications: Reducing significant health disparities between Māori and non‐Māori was a key goal of the reconfiguration of primary healthcare in the early 2000s. The role of relational continuity of care in achieving equitable inter‐ethnic health outcomes in primary healthcare settings is an important consideration.
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spelling doaj.art-d48527d1f3ba4c149d4ad1196ef36aac2023-09-02T14:14:44ZengElsevierAustralian and New Zealand Journal of Public Health1326-02001753-64052016-04-0140212012510.1111/1753-6405.12447The significance of relational continuity of care for Māori patient engagement with predominantly non‐Māori doctors: findings from a qualitative studyJennifer Reid0Donna Cormack1Marie Crowe2Christchurch School of Medicine University of Otago New ZealandTe Rōpū Rangahau Hauora a Eru Pōmare University of Otago New ZealandChristchurch School of Medicine University of Otago New ZealandAbstract Objective: This qualitative study explored self‐reported experiences of primary healthcare among a sample of urban Māori adults. This paper specifically focuses on the theme of relational continuity of care identified in participant discussions of access and engagement with their predominantly non‐Māori general practitioners (GPs). Methods: The study involved a purposively selected subsample (n=42) of the Christchurch Māori cohort of the Hauora Manawa Community Heart Study (n=244). Participants took part in in‐depth interviews, which were transcribed and analysed thematically. Results: Analysis identified compromised access to a preferred GP as a principal barrier to receiving quality and non‐discriminatory care from predominantly non‐Māori clinicians. In contrast to discussions of healthcare provided by usual GPs, episodic encounters with non‐regular clinicians were commonly framed as experiences discouraging utilisation and the perceived value of primary healthcare. Conclusions: Facilitating relational continuity of care for Māori patients and their clinicians may contribute towards mediating determinants of inequality at the clinical interface. Implications: Reducing significant health disparities between Māori and non‐Māori was a key goal of the reconfiguration of primary healthcare in the early 2000s. The role of relational continuity of care in achieving equitable inter‐ethnic health outcomes in primary healthcare settings is an important consideration.https://doi.org/10.1111/1753-6405.12447continuity of carerelational continuityhealth disparitiesprimary healthcareaccess
spellingShingle Jennifer Reid
Donna Cormack
Marie Crowe
The significance of relational continuity of care for Māori patient engagement with predominantly non‐Māori doctors: findings from a qualitative study
Australian and New Zealand Journal of Public Health
continuity of care
relational continuity
health disparities
primary healthcare
access
title The significance of relational continuity of care for Māori patient engagement with predominantly non‐Māori doctors: findings from a qualitative study
title_full The significance of relational continuity of care for Māori patient engagement with predominantly non‐Māori doctors: findings from a qualitative study
title_fullStr The significance of relational continuity of care for Māori patient engagement with predominantly non‐Māori doctors: findings from a qualitative study
title_full_unstemmed The significance of relational continuity of care for Māori patient engagement with predominantly non‐Māori doctors: findings from a qualitative study
title_short The significance of relational continuity of care for Māori patient engagement with predominantly non‐Māori doctors: findings from a qualitative study
title_sort significance of relational continuity of care for maori patient engagement with predominantly non maori doctors findings from a qualitative study
topic continuity of care
relational continuity
health disparities
primary healthcare
access
url https://doi.org/10.1111/1753-6405.12447
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