| Summary: | The tourism industry has suffered because of countries' strict measures to combat the spread of COVID-19. The
goal of this research was to uncover the effects of the coronavirus disease and develop solutions to keep the
tourism industry afloat in the aftermath. Through a thorough review of the literature, the objectives of this study
were to identify the key impacts of the COVID-19 pandemic on the tourism industry and to determine the role
that Fourth Industrial Revolution technology can play in reviving the business sector. The study used the desktop
research technique, consulting published articles and reports. International tourist arrivals have decreased, key
tourism events have been cancelled, hotel occupancy declined, and poaching has increased as a result of COVID19. The findings of the study also indicate that the tourism industry might also benefit from virtual technologies,
artificial intelligence, 5G technologies and robot automation technologies. These technologies could be used to
sustain the industry in times of crisis.
|
|---|