Interprofessional collaboration within general practice teams following the inclusion of non-dispensing pharmacists

Abstract Background Pharmacists have been included in general practice teams to provide non-dispensing services in the Australian Capital Territory (ACT) since 2016. Interprofessional collaboration and team effectiveness are key considerations in providing high-quality patient care. These concepts h...

Full description

Bibliographic Details
Main Authors: Thilini Sudeshika, Louise S. Deeks, Mark Naunton, Gregory M. Peterson, Sam Kosari
Format: Article
Language:English
Published: Taylor & Francis Group 2023-03-01
Series:Journal of Pharmaceutical Policy and Practice
Subjects:
Online Access:https://doi.org/10.1186/s40545-023-00550-3
_version_ 1797327112452964352
author Thilini Sudeshika
Louise S. Deeks
Mark Naunton
Gregory M. Peterson
Sam Kosari
author_facet Thilini Sudeshika
Louise S. Deeks
Mark Naunton
Gregory M. Peterson
Sam Kosari
author_sort Thilini Sudeshika
collection DOAJ
description Abstract Background Pharmacists have been included in general practice teams to provide non-dispensing services in the Australian Capital Territory (ACT) since 2016. Interprofessional collaboration and team effectiveness are key considerations in providing high-quality patient care. These concepts have not been well studied following the inclusion of a pharmacist in general practice teams. Methods A mixed methods study was conducted to explore collaboration between pharmacists and health professionals in eight general practices in the ACT, where pharmacists were included in their teams. A validated survey instrument was adapted and utilised to assess the changes in interprofessional collaboration over time following the addition of a pharmacist. Another validated survey was utilised to explore team effectiveness at the end of the study. Semi-structured interviews, with a thematic analysis, were conducted with a purposeful sample of general practice staff members to understand the factors influencing the development of interprofessional collaboration. Results In total, 56 and 41 participants completed the baseline and follow-up survey, including 26 who completed both surveys to assess the change in collaboration over time. Interprofessional collaboration scores were high initially and did not change over time. Team effectiveness was also high at the end of the study. Twenty-one individuals participated in interviews, which generated four main interrelated themes related to interprofessional collaboration: professional working relationships, trust, commitment to collaboration, and barriers to collaboration. Trust was integral to professional working relationships and commitment to collaboration. The barriers to collaboration included not having a role description for pharmacists, inadequate interest to initiate working relationships, lack of dedicated time for interaction, lack of utilisation, and poor awareness of pharmacist-led activities in general practice. Conclusion Interprofessional collaboration was initially high and not influenced by the addition of a pharmacist, perhaps reflecting the inherent nature of the general practices willing to include a pharmacist within their team. Introducing a clear job description for pharmacists, and dedicating time to interact with pharmacists, could be beneficial in improving trust and professional working relationships and enhancing collaboration between the pharmacists and other general practice team members.
first_indexed 2024-03-08T06:33:45Z
format Article
id doaj.art-d4a5f4a985f34a11a11265f22d45ad7a
institution Directory Open Access Journal
issn 2052-3211
language English
last_indexed 2024-03-08T06:33:45Z
publishDate 2023-03-01
publisher Taylor & Francis Group
record_format Article
series Journal of Pharmaceutical Policy and Practice
spelling doaj.art-d4a5f4a985f34a11a11265f22d45ad7a2024-02-03T10:55:48ZengTaylor & Francis GroupJournal of Pharmaceutical Policy and Practice2052-32112023-03-0116111010.1186/s40545-023-00550-3Interprofessional collaboration within general practice teams following the inclusion of non-dispensing pharmacistsThilini Sudeshika0Louise S. Deeks1Mark Naunton2Gregory M. Peterson3Sam Kosari4Discipline of Pharmacy, Faculty of Health, University of CanberraDiscipline of Pharmacy, Faculty of Health, University of CanberraDiscipline of Pharmacy, Faculty of Health, University of CanberraDiscipline of Pharmacy, Faculty of Health, University of CanberraDiscipline of Pharmacy, Faculty of Health, University of CanberraAbstract Background Pharmacists have been included in general practice teams to provide non-dispensing services in the Australian Capital Territory (ACT) since 2016. Interprofessional collaboration and team effectiveness are key considerations in providing high-quality patient care. These concepts have not been well studied following the inclusion of a pharmacist in general practice teams. Methods A mixed methods study was conducted to explore collaboration between pharmacists and health professionals in eight general practices in the ACT, where pharmacists were included in their teams. A validated survey instrument was adapted and utilised to assess the changes in interprofessional collaboration over time following the addition of a pharmacist. Another validated survey was utilised to explore team effectiveness at the end of the study. Semi-structured interviews, with a thematic analysis, were conducted with a purposeful sample of general practice staff members to understand the factors influencing the development of interprofessional collaboration. Results In total, 56 and 41 participants completed the baseline and follow-up survey, including 26 who completed both surveys to assess the change in collaboration over time. Interprofessional collaboration scores were high initially and did not change over time. Team effectiveness was also high at the end of the study. Twenty-one individuals participated in interviews, which generated four main interrelated themes related to interprofessional collaboration: professional working relationships, trust, commitment to collaboration, and barriers to collaboration. Trust was integral to professional working relationships and commitment to collaboration. The barriers to collaboration included not having a role description for pharmacists, inadequate interest to initiate working relationships, lack of dedicated time for interaction, lack of utilisation, and poor awareness of pharmacist-led activities in general practice. Conclusion Interprofessional collaboration was initially high and not influenced by the addition of a pharmacist, perhaps reflecting the inherent nature of the general practices willing to include a pharmacist within their team. Introducing a clear job description for pharmacists, and dedicating time to interact with pharmacists, could be beneficial in improving trust and professional working relationships and enhancing collaboration between the pharmacists and other general practice team members.https://doi.org/10.1186/s40545-023-00550-3General practice pharmacistInterprofessional collaborationTeam effectivenessTrustProfessional working relationshipsBarriers
spellingShingle Thilini Sudeshika
Louise S. Deeks
Mark Naunton
Gregory M. Peterson
Sam Kosari
Interprofessional collaboration within general practice teams following the inclusion of non-dispensing pharmacists
Journal of Pharmaceutical Policy and Practice
General practice pharmacist
Interprofessional collaboration
Team effectiveness
Trust
Professional working relationships
Barriers
title Interprofessional collaboration within general practice teams following the inclusion of non-dispensing pharmacists
title_full Interprofessional collaboration within general practice teams following the inclusion of non-dispensing pharmacists
title_fullStr Interprofessional collaboration within general practice teams following the inclusion of non-dispensing pharmacists
title_full_unstemmed Interprofessional collaboration within general practice teams following the inclusion of non-dispensing pharmacists
title_short Interprofessional collaboration within general practice teams following the inclusion of non-dispensing pharmacists
title_sort interprofessional collaboration within general practice teams following the inclusion of non dispensing pharmacists
topic General practice pharmacist
Interprofessional collaboration
Team effectiveness
Trust
Professional working relationships
Barriers
url https://doi.org/10.1186/s40545-023-00550-3
work_keys_str_mv AT thilinisudeshika interprofessionalcollaborationwithingeneralpracticeteamsfollowingtheinclusionofnondispensingpharmacists
AT louisesdeeks interprofessionalcollaborationwithingeneralpracticeteamsfollowingtheinclusionofnondispensingpharmacists
AT marknaunton interprofessionalcollaborationwithingeneralpracticeteamsfollowingtheinclusionofnondispensingpharmacists
AT gregorympeterson interprofessionalcollaborationwithingeneralpracticeteamsfollowingtheinclusionofnondispensingpharmacists
AT samkosari interprofessionalcollaborationwithingeneralpracticeteamsfollowingtheinclusionofnondispensingpharmacists