CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORK
Procurement has become a key strategic business function for companies, which in turn has made supplier integration a key activity in supply-chain management. Thus, appropriate supplier relationship management is important in ensuring successful supplier integration and in determining the degree...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
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University of Zagreb, Croatia / Faculty of Economics and Business / Department of Trade and International Business
2019-01-01
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| Series: | Poslovna Izvrsnost |
| Subjects: | |
| Online Access: | https://hrcak.srce.hr/file/333916 |
| _version_ | 1797207373418332160 |
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| author | Tilen Klobučar Jure Erjavec |
| author_facet | Tilen Klobučar Jure Erjavec |
| author_sort | Tilen Klobučar |
| collection | DOAJ |
| description | Procurement has become a key strategic business function for companies, which
in turn has made supplier integration a key activity in supply-chain management. Thus,
appropriate supplier relationship management is important in ensuring successful
supplier integration and in determining the degree of integration. Scholars have
developed various supplier relationship frameworks to support managers’ efforts to
manage their supplier relationships. However, no framework is suitable for every
organization, and there is no guarantee that adopting and integrating a framework will
lead to success. Each framework’s benefits and drawbacks should be considered. In this
paper, we review the most recent frameworks for supplier relationship management and
then develop a new framework that addresses their issues. This proposed three-phase
framework allows for greater flexibility and faster adaptation to the changes that occur
in the turbulent business environment. The framework also allows for sufficiently detailed
development of selected suppliers and enables buyer and suppliers to cocreate value.
Additionally, with the help of appropriate IT support, the proposed framework facilitates
continuous, stable and real-time data exchange, which in turn speeds up the decisionmaking
regarding both operational and tactical procurement activities. This paper’s main limitation is that the proposed framework builds on the analysis of shortcomings of
previously developed frameworks and thus requires further validation. |
| first_indexed | 2024-04-24T09:21:53Z |
| format | Article |
| id | doaj.art-d4b20f2b637f493caf2167125d874c19 |
| institution | Directory Open Access Journal |
| issn | 1846-3355 1848-9060 |
| language | English |
| last_indexed | 2024-04-24T09:21:53Z |
| publishDate | 2019-01-01 |
| publisher | University of Zagreb, Croatia / Faculty of Economics and Business / Department of Trade and International Business |
| record_format | Article |
| series | Poslovna Izvrsnost |
| spelling | doaj.art-d4b20f2b637f493caf2167125d874c192024-04-15T15:55:39ZengUniversity of Zagreb, Croatia / Faculty of Economics and Business / Department of Trade and International BusinessPoslovna Izvrsnost1846-33551848-90602019-01-011328710910.22598/pi-be/2019.13.2.87CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORKTilen Klobučar0Jure Erjavec1Danfoss Trata, SloveniaDepartment of Business Informatics and Logistics, School of Economics and Business, University of Ljubljana, SloveniaProcurement has become a key strategic business function for companies, which in turn has made supplier integration a key activity in supply-chain management. Thus, appropriate supplier relationship management is important in ensuring successful supplier integration and in determining the degree of integration. Scholars have developed various supplier relationship frameworks to support managers’ efforts to manage their supplier relationships. However, no framework is suitable for every organization, and there is no guarantee that adopting and integrating a framework will lead to success. Each framework’s benefits and drawbacks should be considered. In this paper, we review the most recent frameworks for supplier relationship management and then develop a new framework that addresses their issues. This proposed three-phase framework allows for greater flexibility and faster adaptation to the changes that occur in the turbulent business environment. The framework also allows for sufficiently detailed development of selected suppliers and enables buyer and suppliers to cocreate value. Additionally, with the help of appropriate IT support, the proposed framework facilitates continuous, stable and real-time data exchange, which in turn speeds up the decisionmaking regarding both operational and tactical procurement activities. This paper’s main limitation is that the proposed framework builds on the analysis of shortcomings of previously developed frameworks and thus requires further validation.https://hrcak.srce.hr/file/333916Supply chain managementSupplier relationship managementSupplier relationship management framework |
| spellingShingle | Tilen Klobučar Jure Erjavec CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORK Poslovna Izvrsnost Supply chain management Supplier relationship management Supplier relationship management framework |
| title | CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORK |
| title_full | CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORK |
| title_fullStr | CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORK |
| title_full_unstemmed | CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORK |
| title_short | CONTINUOUS SUPPLIER RELATIONSHIP MANAGEMENT FRAMEWORK |
| title_sort | continuous supplier relationship management framework |
| topic | Supply chain management Supplier relationship management Supplier relationship management framework |
| url | https://hrcak.srce.hr/file/333916 |
| work_keys_str_mv | AT tilenklobucar continuoussupplierrelationshipmanagementframework AT jureerjavec continuoussupplierrelationshipmanagementframework |