Occupational burnout and job satisfaction among physicians in times of COVID-19 crisis: a convergent parallel mixed-method study
Abstract Background Healthcare professionals including physicians were subjected to an increased workload during the COVID-19 crisis, leaving them exposed to significant physical and psychological distress. Therefore, our present study aimed to (i) assess the prevalence of burnout and levels of job...
| Main Authors: | , , , , , , , , , , , , |
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| Format: | Article |
| Language: | English |
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BMC
2021-04-01
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| Series: | BMC Public Health |
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| Online Access: | https://doi.org/10.1186/s12889-021-10897-4 |
| _version_ | 1818676107956715520 |
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| author | Hamzeh Mohammad Alrawashdeh Ala’a B. Al-Tammemi Mohammad Kh. Alzawahreh Ashraf Al-Tamimi Mohamed Elkholy Fawaz Al Sarireh Mohammad Abusamak Nafisa M. K. Elehamer Ahmad Malkawi Wedad Al-Dolat Luai Abu-Ismail Ali Al-Far Imene Ghoul |
| author_facet | Hamzeh Mohammad Alrawashdeh Ala’a B. Al-Tammemi Mohammad Kh. Alzawahreh Ashraf Al-Tamimi Mohamed Elkholy Fawaz Al Sarireh Mohammad Abusamak Nafisa M. K. Elehamer Ahmad Malkawi Wedad Al-Dolat Luai Abu-Ismail Ali Al-Far Imene Ghoul |
| author_sort | Hamzeh Mohammad Alrawashdeh |
| collection | DOAJ |
| description | Abstract Background Healthcare professionals including physicians were subjected to an increased workload during the COVID-19 crisis, leaving them exposed to significant physical and psychological distress. Therefore, our present study aimed to (i) assess the prevalence of burnout and levels of job satisfaction among physicians in Jordan, and (ii) explore physicians’ opinions, experiences, and perceptions during the pandemic crisis. Methods This was a mixed-method study that utilized a structured web-based questionnaire and semi-structured individual interviews. The 10-Item Burnout Measure-Short version (BMS), and the 5-Item Short Index of Job Satisfaction (SIJS) were adopted to assess occupational burnout and job satisfaction, respectively. Semi-structured interviews were conducted, based on a conceptual framework that was developed from Herzberg’s Two-Factor Theory of Motivation and Job Demands-Resources Model. Descriptive statistics and regression models, as well as inductive thematic analysis, were used to analyze quantitative and qualitative data, respectively. Results A total of 973 survey responses and 11 interviews were included in our analysis. The prevalence of burnout among physicians was (57.7%). Several significant factors were positively associated with burnout, including female gender, working at highly loaded hospitals, working for long hours, doing night shifts, lack of sufficient access to personal protective equipment, and being positively tested for SARS-CoV-2. Regarding job satisfaction, regression analysis revealed that age was positively associated with higher levels of job satisfaction. On contrary, being a general practitioner or specialist, working at highly loaded hospitals, low salaries, and suffering from burnout have predicted lower levels of job satisfaction. Besides, four themes have emerged from the thematic analysis: (i) Work-induced psychological distress during the pandemic, (ii) Decision-driven satisfactory and dissatisfactory experiences, (iii) Impact of the pandemic on doctor-patient communication and professional skills, and (iv) Economic impacts of the pandemic crisis and lockdown. Conclusion A significant physical and psychological burden was associated with the COVID-19 pandemic. Reliable efforts should be implemented aiming at protecting physicians’ physical and mental wellbeing, enhancing their working conditions, and raising awareness about burnout. Evidence-based decisions and proper utilization of financial and human resources at institutional and national levels are believed to be crucial for the sustainability of the health workforce, especially in crises. |
| first_indexed | 2024-12-17T08:38:14Z |
| format | Article |
| id | doaj.art-d4c0a00250d4419781b67170bf96ba89 |
| institution | Directory Open Access Journal |
| issn | 1471-2458 |
| language | English |
| last_indexed | 2024-12-17T08:38:14Z |
| publishDate | 2021-04-01 |
| publisher | BMC |
| record_format | Article |
| series | BMC Public Health |
| spelling | doaj.art-d4c0a00250d4419781b67170bf96ba892022-12-21T21:56:25ZengBMCBMC Public Health1471-24582021-04-0121111810.1186/s12889-021-10897-4Occupational burnout and job satisfaction among physicians in times of COVID-19 crisis: a convergent parallel mixed-method studyHamzeh Mohammad Alrawashdeh0Ala’a B. Al-Tammemi1Mohammad Kh. Alzawahreh2Ashraf Al-Tamimi3Mohamed Elkholy4Fawaz Al Sarireh5Mohammad Abusamak6Nafisa M. K. Elehamer7Ahmad Malkawi8Wedad Al-Dolat9Luai Abu-Ismail10Ali Al-Far11Imene Ghoul12Sharif Eye CentersDepartment of Family and Occupational Medicine, Faculty of Medicine, University of DebrecenDepartment of Special Surgery, Division of Urology, Al Bashir Hospital, Ministry of HealthDepartment of Radiology, King Hussein Hospital, Jordanian Royal Medical ServicesDepartment of Epidemiology and Global Health, Faculty of Medicine, Umeå UniversityDepartment of Ophthalmology, College of Medicine, Mutah UniversityDepartment of General and Special Surgery, Division of Ophthalmology, Faculty of Medicine, Al Balqa Applied UniversityDoctoral School of Health Sciences, University of DebrecenSchool of Nutrition and Translational Research in Metabolism (NUTRIM), Department of Health Promotion, Maastricht University Medical Center, Maastricht UniversityDepartment of Ophthalmology, Faculty of Medicine, Yarmouk UniversityDepartment of Clinical Medical Sciences, Faculty of Medicine, Yarmouk UniversityDepartment of Orthopedic and Trauma Surgery, Jordan HospitalDepartment of Pediatrics, Ibn Al Haytham HospitalAbstract Background Healthcare professionals including physicians were subjected to an increased workload during the COVID-19 crisis, leaving them exposed to significant physical and psychological distress. Therefore, our present study aimed to (i) assess the prevalence of burnout and levels of job satisfaction among physicians in Jordan, and (ii) explore physicians’ opinions, experiences, and perceptions during the pandemic crisis. Methods This was a mixed-method study that utilized a structured web-based questionnaire and semi-structured individual interviews. The 10-Item Burnout Measure-Short version (BMS), and the 5-Item Short Index of Job Satisfaction (SIJS) were adopted to assess occupational burnout and job satisfaction, respectively. Semi-structured interviews were conducted, based on a conceptual framework that was developed from Herzberg’s Two-Factor Theory of Motivation and Job Demands-Resources Model. Descriptive statistics and regression models, as well as inductive thematic analysis, were used to analyze quantitative and qualitative data, respectively. Results A total of 973 survey responses and 11 interviews were included in our analysis. The prevalence of burnout among physicians was (57.7%). Several significant factors were positively associated with burnout, including female gender, working at highly loaded hospitals, working for long hours, doing night shifts, lack of sufficient access to personal protective equipment, and being positively tested for SARS-CoV-2. Regarding job satisfaction, regression analysis revealed that age was positively associated with higher levels of job satisfaction. On contrary, being a general practitioner or specialist, working at highly loaded hospitals, low salaries, and suffering from burnout have predicted lower levels of job satisfaction. Besides, four themes have emerged from the thematic analysis: (i) Work-induced psychological distress during the pandemic, (ii) Decision-driven satisfactory and dissatisfactory experiences, (iii) Impact of the pandemic on doctor-patient communication and professional skills, and (iv) Economic impacts of the pandemic crisis and lockdown. Conclusion A significant physical and psychological burden was associated with the COVID-19 pandemic. Reliable efforts should be implemented aiming at protecting physicians’ physical and mental wellbeing, enhancing their working conditions, and raising awareness about burnout. Evidence-based decisions and proper utilization of financial and human resources at institutional and national levels are believed to be crucial for the sustainability of the health workforce, especially in crises.https://doi.org/10.1186/s12889-021-10897-4COVID-19 pandemicPhysiciansOccupational burnoutJob satisfactionJordanPsychological distress |
| spellingShingle | Hamzeh Mohammad Alrawashdeh Ala’a B. Al-Tammemi Mohammad Kh. Alzawahreh Ashraf Al-Tamimi Mohamed Elkholy Fawaz Al Sarireh Mohammad Abusamak Nafisa M. K. Elehamer Ahmad Malkawi Wedad Al-Dolat Luai Abu-Ismail Ali Al-Far Imene Ghoul Occupational burnout and job satisfaction among physicians in times of COVID-19 crisis: a convergent parallel mixed-method study BMC Public Health COVID-19 pandemic Physicians Occupational burnout Job satisfaction Jordan Psychological distress |
| title | Occupational burnout and job satisfaction among physicians in times of COVID-19 crisis: a convergent parallel mixed-method study |
| title_full | Occupational burnout and job satisfaction among physicians in times of COVID-19 crisis: a convergent parallel mixed-method study |
| title_fullStr | Occupational burnout and job satisfaction among physicians in times of COVID-19 crisis: a convergent parallel mixed-method study |
| title_full_unstemmed | Occupational burnout and job satisfaction among physicians in times of COVID-19 crisis: a convergent parallel mixed-method study |
| title_short | Occupational burnout and job satisfaction among physicians in times of COVID-19 crisis: a convergent parallel mixed-method study |
| title_sort | occupational burnout and job satisfaction among physicians in times of covid 19 crisis a convergent parallel mixed method study |
| topic | COVID-19 pandemic Physicians Occupational burnout Job satisfaction Jordan Psychological distress |
| url | https://doi.org/10.1186/s12889-021-10897-4 |
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