An Instruments Developing Cashless in Malaysia
This study aims to apply the technology assessment (TA) model on e-banking perceptions in the context of Malaysia, which involves aspects of supply and demand, and increasing the cashless concept in the country. A sample of 470 respondents were randomly selected from high density state capitals and...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
IAIN Surakarta
2017-04-01
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| Series: | Shirkah |
| Subjects: | |
| Online Access: | http://shirkah.or.id/new-ojs/index.php/home/article/download/102/26 |
| _version_ | 1797966218205855744 |
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| author | Shairil Izwan Taasim Remali Yusoff |
| author_facet | Shairil Izwan Taasim Remali Yusoff |
| author_sort | Shairil Izwan Taasim |
| collection | DOAJ |
| description | This study aims to apply the technology assessment (TA) model on e-banking perceptions in the context of Malaysia, which involves aspects of supply and demand, and increasing the cashless concept in the country. A sample of 470 respondents were randomly selected from high density state capitals and major cities, through the convenience sampling method. Respondents were requested to complete a questionnaire developed from the basic model by forming UTAUT constructs, including quality, skills, transaction costs, user satisfaction, role of service providers (banks), and the influence of environment. Based on the results obtained, the model suggests that transaction costs, as direct costs by service providers, have a significant impact on the overall assessment of the performance of retail e-banking. Data analysis was performed using structured equation modeling (SEM), with the use of AMOS V22 as a method of trajectory analysis. |
| first_indexed | 2024-04-11T02:12:11Z |
| format | Article |
| id | doaj.art-d4c94fd36a40470ea149304c55ce408c |
| institution | Directory Open Access Journal |
| issn | 2503-4235 2503-4243 |
| language | English |
| last_indexed | 2024-04-11T02:12:11Z |
| publishDate | 2017-04-01 |
| publisher | IAIN Surakarta |
| record_format | Article |
| series | Shirkah |
| spelling | doaj.art-d4c94fd36a40470ea149304c55ce408c2023-01-03T01:58:07ZengIAIN SurakartaShirkah2503-42352503-42432017-04-012212713810.22515/shirkah.v2i2.102An Instruments Developing Cashless in MalaysiaShairil Izwan Taasim0Remali Yusoff1Open University Malaysia University Malaysia Sabah This study aims to apply the technology assessment (TA) model on e-banking perceptions in the context of Malaysia, which involves aspects of supply and demand, and increasing the cashless concept in the country. A sample of 470 respondents were randomly selected from high density state capitals and major cities, through the convenience sampling method. Respondents were requested to complete a questionnaire developed from the basic model by forming UTAUT constructs, including quality, skills, transaction costs, user satisfaction, role of service providers (banks), and the influence of environment. Based on the results obtained, the model suggests that transaction costs, as direct costs by service providers, have a significant impact on the overall assessment of the performance of retail e-banking. Data analysis was performed using structured equation modeling (SEM), with the use of AMOS V22 as a method of trajectory analysis.http://shirkah.or.id/new-ojs/index.php/home/article/download/102/26technologySEMperformancee-banking |
| spellingShingle | Shairil Izwan Taasim Remali Yusoff An Instruments Developing Cashless in Malaysia Shirkah technology SEM performance e-banking |
| title | An Instruments Developing Cashless in Malaysia |
| title_full | An Instruments Developing Cashless in Malaysia |
| title_fullStr | An Instruments Developing Cashless in Malaysia |
| title_full_unstemmed | An Instruments Developing Cashless in Malaysia |
| title_short | An Instruments Developing Cashless in Malaysia |
| title_sort | instruments developing cashless in malaysia |
| topic | technology SEM performance e-banking |
| url | http://shirkah.or.id/new-ojs/index.php/home/article/download/102/26 |
| work_keys_str_mv | AT shairilizwantaasim aninstrumentsdevelopingcashlessinmalaysia AT remaliyusoff aninstrumentsdevelopingcashlessinmalaysia AT shairilizwantaasim instrumentsdevelopingcashlessinmalaysia AT remaliyusoff instrumentsdevelopingcashlessinmalaysia |