Business process orientation and employee engagement: The mediating role of job autonomy
In this paper, we start with the research question of how business process orientation influences employee engagement with job autonomy as a mediator. We found that process orientation improves job autonomy, which then leads to higher employee engagement. The empirical research study was co...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Faculty of Economics, Belgrade
2023-01-01
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| Series: | Ekonomski Anali |
| Subjects: | |
| Online Access: | https://doiserbia.nb.rs/img/doi/0013-3264/2023/0013-32642339083S.pdf |
| _version_ | 1797215523350511616 |
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| author | Stevanović Aleksandra Erić-Nielsen Jelena Stojanović-Aleksić Vesna |
| author_facet | Stevanović Aleksandra Erić-Nielsen Jelena Stojanović-Aleksić Vesna |
| author_sort | Stevanović Aleksandra |
| collection | DOAJ |
| description | In this paper, we start with the research question of how business process
orientation influences employee engagement with job autonomy as a mediator.
We found that process orientation improves job autonomy, which then leads to
higher employee engagement. The empirical research study was conducted in
the IT (information technology) industry as an example of a digital
environment where organisation design is often process oriented. The findings
of the study highlight the significance of business process orientation, not
only for company performance, as most of the existing literature has already
suggested, but for employee well-being as well. The paper indicates that
employees in process-oriented organisations usually have greater control
over their work, feel empowered, and, therefore, develop more enthusiasm and
dedication towards their work role. |
| first_indexed | 2024-04-24T11:31:25Z |
| format | Article |
| id | doaj.art-d4d9acafc0e24a56acba872a39a5921b |
| institution | Directory Open Access Journal |
| issn | 0013-3264 1820-7375 |
| language | English |
| last_indexed | 2024-04-24T11:31:25Z |
| publishDate | 2023-01-01 |
| publisher | Faculty of Economics, Belgrade |
| record_format | Article |
| series | Ekonomski Anali |
| spelling | doaj.art-d4d9acafc0e24a56acba872a39a5921b2024-04-10T10:15:53ZengFaculty of Economics, BelgradeEkonomski Anali0013-32641820-73752023-01-01682398310310.2298/EKA2339083S0013-32642339083SBusiness process orientation and employee engagement: The mediating role of job autonomyStevanović Aleksandra0https://orcid.org/0000-0001-7726-8783Erić-Nielsen Jelena1https://orcid.org/0000-0003-4168-6216Stojanović-Aleksić Vesna2https://orcid.org/0000-0002-3304-5606Faculty of Economics, University of KragujevacFaculty of Economics, University of KragujevacFaculty of Economics, University of KragujevacIn this paper, we start with the research question of how business process orientation influences employee engagement with job autonomy as a mediator. We found that process orientation improves job autonomy, which then leads to higher employee engagement. The empirical research study was conducted in the IT (information technology) industry as an example of a digital environment where organisation design is often process oriented. The findings of the study highlight the significance of business process orientation, not only for company performance, as most of the existing literature has already suggested, but for employee well-being as well. The paper indicates that employees in process-oriented organisations usually have greater control over their work, feel empowered, and, therefore, develop more enthusiasm and dedication towards their work role.https://doiserbia.nb.rs/img/doi/0013-3264/2023/0013-32642339083S.pdfbusiness process orientationjob designemployee engagementit industrydigital environment |
| spellingShingle | Stevanović Aleksandra Erić-Nielsen Jelena Stojanović-Aleksić Vesna Business process orientation and employee engagement: The mediating role of job autonomy Ekonomski Anali business process orientation job design employee engagement it industry digital environment |
| title | Business process orientation and employee engagement: The mediating role of job autonomy |
| title_full | Business process orientation and employee engagement: The mediating role of job autonomy |
| title_fullStr | Business process orientation and employee engagement: The mediating role of job autonomy |
| title_full_unstemmed | Business process orientation and employee engagement: The mediating role of job autonomy |
| title_short | Business process orientation and employee engagement: The mediating role of job autonomy |
| title_sort | business process orientation and employee engagement the mediating role of job autonomy |
| topic | business process orientation job design employee engagement it industry digital environment |
| url | https://doiserbia.nb.rs/img/doi/0013-3264/2023/0013-32642339083S.pdf |
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