Occupational Psychosocial Risks and Quality of Professional Life in Service Sector Workers with Sensory Processing Sensitivity

The aim of this study was to analyze the role of sensory processing sensitivity in the perception of stress under certain working conditions and its relationship with indicators of quality of professional life, in service sector workers. The participants (<i>n</i> = 3180) completed the S...

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Main Authors: Antonio Chacón, María Luisa Avargues-Navarro, Manuela Pérez-Chacón, Mercedes Borda-Mas
Format: Article
Language:English
Published: MDPI AG 2023-06-01
Series:Behavioral Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-328X/13/6/496
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author Antonio Chacón
María Luisa Avargues-Navarro
Manuela Pérez-Chacón
Mercedes Borda-Mas
author_facet Antonio Chacón
María Luisa Avargues-Navarro
Manuela Pérez-Chacón
Mercedes Borda-Mas
author_sort Antonio Chacón
collection DOAJ
description The aim of this study was to analyze the role of sensory processing sensitivity in the perception of stress under certain working conditions and its relationship with indicators of quality of professional life, in service sector workers. The participants (<i>n</i> = 3180) completed the Spanish versions of HSPS-S, CoPSoQ and ProQoL. The results show that exposure to certain working conditions represents a risk to the quality of professional life in workers of different fields, such as education, healthcare, hospitality and administration/management. The presence of high sensitivity is associated with poorer quality of professional life, specifically burnout and compassion fatigue. This study demonstrates the need to develop prevention programs aimed at managing stress by improving the working conditions, in order to adequately address sensory processing sensitivity and, consequently, promote the quality of professional life of service sector workers who present high sensitivity.
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spelling doaj.art-d4e5237cf9ee4521bc0b60c27d281b092023-11-18T09:19:51ZengMDPI AGBehavioral Sciences2076-328X2023-06-0113649610.3390/bs13060496Occupational Psychosocial Risks and Quality of Professional Life in Service Sector Workers with Sensory Processing SensitivityAntonio Chacón0María Luisa Avargues-Navarro1Manuela Pérez-Chacón2Mercedes Borda-Mas3Spanish Association of Highly Sensitive Professionals and Psychologists, PAS España, 28080 Madrid, SpainDepartment of Personality, Assessment, and Psychological Treatment, University of Seville, 41018 Seville, SpainSpanish Association of Highly Sensitive Professionals and Psychologists, PAS España, 28080 Madrid, SpainDepartment of Personality, Assessment, and Psychological Treatment, University of Seville, 41018 Seville, SpainThe aim of this study was to analyze the role of sensory processing sensitivity in the perception of stress under certain working conditions and its relationship with indicators of quality of professional life, in service sector workers. The participants (<i>n</i> = 3180) completed the Spanish versions of HSPS-S, CoPSoQ and ProQoL. The results show that exposure to certain working conditions represents a risk to the quality of professional life in workers of different fields, such as education, healthcare, hospitality and administration/management. The presence of high sensitivity is associated with poorer quality of professional life, specifically burnout and compassion fatigue. This study demonstrates the need to develop prevention programs aimed at managing stress by improving the working conditions, in order to adequately address sensory processing sensitivity and, consequently, promote the quality of professional life of service sector workers who present high sensitivity.https://www.mdpi.com/2076-328X/13/6/496highly sensitive personsstressburnoutcompassion fatiguecompassion satisfactionprevention
spellingShingle Antonio Chacón
María Luisa Avargues-Navarro
Manuela Pérez-Chacón
Mercedes Borda-Mas
Occupational Psychosocial Risks and Quality of Professional Life in Service Sector Workers with Sensory Processing Sensitivity
Behavioral Sciences
highly sensitive persons
stress
burnout
compassion fatigue
compassion satisfaction
prevention
title Occupational Psychosocial Risks and Quality of Professional Life in Service Sector Workers with Sensory Processing Sensitivity
title_full Occupational Psychosocial Risks and Quality of Professional Life in Service Sector Workers with Sensory Processing Sensitivity
title_fullStr Occupational Psychosocial Risks and Quality of Professional Life in Service Sector Workers with Sensory Processing Sensitivity
title_full_unstemmed Occupational Psychosocial Risks and Quality of Professional Life in Service Sector Workers with Sensory Processing Sensitivity
title_short Occupational Psychosocial Risks and Quality of Professional Life in Service Sector Workers with Sensory Processing Sensitivity
title_sort occupational psychosocial risks and quality of professional life in service sector workers with sensory processing sensitivity
topic highly sensitive persons
stress
burnout
compassion fatigue
compassion satisfaction
prevention
url https://www.mdpi.com/2076-328X/13/6/496
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