Design of job assignment and routing policies in service logistics
In this study, we consider to improve efficiency of an after-sales technical service in home appliances industry. The efficiency measure is the total time spent in a day to serve customer requests. Hence, the objective is to minimize total working hours spent in a day in the after-sales services. We...
Main Authors: | Yücel Bayrak, Mert Karakaya, Özlem Tok Özkeskin, Zeynep Alibaşoğlu, Simge Çoban, Ayhan Özgür Toy, Zehra Düzgit |
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Format: | Article |
Language: | English |
Published: |
Pamukkale University
2019-12-01
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Series: | Pamukkale University Journal of Engineering Sciences |
Subjects: | |
Online Access: | https://dergipark.org.tr/tr/pub/pajes/issue/51128/668221 |
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