Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency
Bureaucratic services tend not to improve their performance and carry out reforms. Service users are often faced with so many problems when they are dealing with bureaucracy. The purpose of this study is to describe the reform of the Public Service Bureaucracy in terms of coordination in One Stop Se...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Muhammadiyah Gorontalo
2020-12-01
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| Series: | Publik |
| Subjects: | |
| Online Access: | https://journal.umgo.ac.id/index.php/Publik/article/view/672 |
| _version_ | 1818918622387503104 |
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| author | Gita Susanti Rifany Rifany |
| author_facet | Gita Susanti Rifany Rifany |
| author_sort | Gita Susanti |
| collection | DOAJ |
| description | Bureaucratic services tend not to improve their performance and carry out reforms. Service users are often faced with so many problems when they are dealing with bureaucracy. The purpose of this study is to describe the reform of the Public Service Bureaucracy in terms of coordination in One Stop Services (KPTSP) in Takalar Regency. In this study, a qualitative approach was used. The type of research used in this research is descriptive research type. The results showed that hierarchical mechanisms in the form of a structured flow of coordination and power need each other to establish cooperation within organizational units. The market mechanism shows that the change in the bureaucracy from services to revenue to provide income for the region through the collection of fees. Licensing and providing incentives can improve the performance of One-Stop Services, Takalar District has a network mechanism that is interrelated and needs each other, this can be seen from the requirements given by the Service Agency One-Stop Integrated Takalar Regency that asks for recommendations from related Regional Work Units (SKPD). |
| first_indexed | 2024-12-20T00:52:53Z |
| format | Article |
| id | doaj.art-d51b794e03184047b1550a3a522cfdf6 |
| institution | Directory Open Access Journal |
| issn | 2301-573X 2581-2084 |
| language | Indonesian |
| last_indexed | 2024-12-20T00:52:53Z |
| publishDate | 2020-12-01 |
| publisher | Universitas Muhammadiyah Gorontalo |
| record_format | Article |
| series | Publik |
| spelling | doaj.art-d51b794e03184047b1550a3a522cfdf62022-12-21T19:59:12ZindUniversitas Muhammadiyah GorontaloPublik2301-573X2581-20842020-12-019212513110.31314/pjia.9.2.125-131.2020382Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar RegencyGita Susanti0Rifany Rifany1Departement of Public Administration, Faculty of Social and Political Sciences, Universitas Hasanuddin, Makassar, IndonesiaDepartement of Public Administration, Faculty of Social and Political Sciences, Universitas Hasanuddin, Makassar, IndonesiaBureaucratic services tend not to improve their performance and carry out reforms. Service users are often faced with so many problems when they are dealing with bureaucracy. The purpose of this study is to describe the reform of the Public Service Bureaucracy in terms of coordination in One Stop Services (KPTSP) in Takalar Regency. In this study, a qualitative approach was used. The type of research used in this research is descriptive research type. The results showed that hierarchical mechanisms in the form of a structured flow of coordination and power need each other to establish cooperation within organizational units. The market mechanism shows that the change in the bureaucracy from services to revenue to provide income for the region through the collection of fees. Licensing and providing incentives can improve the performance of One-Stop Services, Takalar District has a network mechanism that is interrelated and needs each other, this can be seen from the requirements given by the Service Agency One-Stop Integrated Takalar Regency that asks for recommendations from related Regional Work Units (SKPD).https://journal.umgo.ac.id/index.php/Publik/article/view/672public servicesbureaucratic feformcoordination |
| spellingShingle | Gita Susanti Rifany Rifany Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency Publik public services bureaucratic feform coordination |
| title | Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency |
| title_full | Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency |
| title_fullStr | Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency |
| title_full_unstemmed | Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency |
| title_short | Public Service Bureaucratic Reform: A Case Study on Coordination in One Stop Services (KPTSP) in Takalar Regency |
| title_sort | public service bureaucratic reform a case study on coordination in one stop services kptsp in takalar regency |
| topic | public services bureaucratic feform coordination |
| url | https://journal.umgo.ac.id/index.php/Publik/article/view/672 |
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