Analysis of the referral system to the public endodontics service in a city within the metropolitan area of Belo Horizonte, Minas Gerais, Brazil

Objective: Health services evaluation uses both general service monitoring indicators and evaluation research, with the aims of studying service performance and its enhancement through problem solving. This study aimed at analyzing the referral system between primary health care and the secondary le...

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Main Authors: Valéria Maria Barbosa Moreira de MELLO, Marcos de OLIVEIRA JÚNIOR, Marcos Azeredo Furquim WERNECK, Flávio de Freitas MATTOS
Format: Article
Language:English
Published: Faculdade São Leopoldo Mandic 2019-06-01
Series:RGO: Revista Gaúcha de Odontologia
Subjects:
Online Access:https://www.scielo.br/scielo.php?script=sci_arttext&pid=S1981-86372019000100310&lng=en&nrm=iso&tlng=en
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author Valéria Maria Barbosa Moreira de MELLO
Marcos de OLIVEIRA JÚNIOR
Marcos Azeredo Furquim WERNECK
Flávio de Freitas MATTOS
author_facet Valéria Maria Barbosa Moreira de MELLO
Marcos de OLIVEIRA JÚNIOR
Marcos Azeredo Furquim WERNECK
Flávio de Freitas MATTOS
author_sort Valéria Maria Barbosa Moreira de MELLO
collection DOAJ
description Objective: Health services evaluation uses both general service monitoring indicators and evaluation research, with the aims of studying service performance and its enhancement through problem solving. This study aimed at analyzing the referral system between primary health care and the secondary level care in endodontics of the Dental Specialties Center in the city of Contagem, Minas Gerais, to seek enhancement of the existing referral protocol. Methods: Secondary data were collected from the municipal data systems as well as from services files, regarding all patients who were attended between 2009 and 2014. Results: Mean time between first appointment and treatment conclusion was 3.12 months. There was higher frequency of individuals from the administrative regions of cities with higher populations and more availability of primary health care units. Similar proportions of single and non-single rooted teeth were treated. High proportions of teeth reached the endodontics service of Dental Specialties Center without possible treatment. Conclusion: Data were generated to provide renovation of the service referral protocol.
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spelling doaj.art-d5797e6abdc9459487fc442ca4fe668d2022-12-21T18:22:11ZengFaculdade São Leopoldo MandicRGO: Revista Gaúcha de Odontologia0103-69711981-86372019-06-0167e20190021https://doi.org/10.1590/1981-86372019000213434Analysis of the referral system to the public endodontics service in a city within the metropolitan area of Belo Horizonte, Minas Gerais, BrazilValéria Maria Barbosa Moreira de MELLO0https://orcid.org/0000-0002-1147-3650Marcos de OLIVEIRA JÚNIOR1https://orcid.org/0000-0001-9914-5485Marcos Azeredo Furquim WERNECK2https://orcid.org/0000-0002-4160-018XFlávio de Freitas MATTOS3https://orcid.org/0000-0002-6052-2762Universidade Federal de Minas Gerais, Departamento de Odontologia Social e Preventiva, Faculdade de Odontologia Universidade Federal de Minas Gerais, Departamento de Odontologia Social e Preventiva, Faculdade de Odontologia Universidade Federal de Minas Gerais, Departamento de Odontologia Social e Preventiva, Faculdade de Odontologia Universidade Federal de Minas Gerais, Departamento de Odontologia Social e Preventiva, Faculdade de OdontologiaObjective: Health services evaluation uses both general service monitoring indicators and evaluation research, with the aims of studying service performance and its enhancement through problem solving. This study aimed at analyzing the referral system between primary health care and the secondary level care in endodontics of the Dental Specialties Center in the city of Contagem, Minas Gerais, to seek enhancement of the existing referral protocol. Methods: Secondary data were collected from the municipal data systems as well as from services files, regarding all patients who were attended between 2009 and 2014. Results: Mean time between first appointment and treatment conclusion was 3.12 months. There was higher frequency of individuals from the administrative regions of cities with higher populations and more availability of primary health care units. Similar proportions of single and non-single rooted teeth were treated. High proportions of teeth reached the endodontics service of Dental Specialties Center without possible treatment. Conclusion: Data were generated to provide renovation of the service referral protocol.https://www.scielo.br/scielo.php?script=sci_arttext&pid=S1981-86372019000100310&lng=en&nrm=iso&tlng=enendodonticsreferral and consultatiounified health system
spellingShingle Valéria Maria Barbosa Moreira de MELLO
Marcos de OLIVEIRA JÚNIOR
Marcos Azeredo Furquim WERNECK
Flávio de Freitas MATTOS
Analysis of the referral system to the public endodontics service in a city within the metropolitan area of Belo Horizonte, Minas Gerais, Brazil
RGO: Revista Gaúcha de Odontologia
endodontics
referral and consultatio
unified health system
title Analysis of the referral system to the public endodontics service in a city within the metropolitan area of Belo Horizonte, Minas Gerais, Brazil
title_full Analysis of the referral system to the public endodontics service in a city within the metropolitan area of Belo Horizonte, Minas Gerais, Brazil
title_fullStr Analysis of the referral system to the public endodontics service in a city within the metropolitan area of Belo Horizonte, Minas Gerais, Brazil
title_full_unstemmed Analysis of the referral system to the public endodontics service in a city within the metropolitan area of Belo Horizonte, Minas Gerais, Brazil
title_short Analysis of the referral system to the public endodontics service in a city within the metropolitan area of Belo Horizonte, Minas Gerais, Brazil
title_sort analysis of the referral system to the public endodontics service in a city within the metropolitan area of belo horizonte minas gerais brazil
topic endodontics
referral and consultatio
unified health system
url https://www.scielo.br/scielo.php?script=sci_arttext&pid=S1981-86372019000100310&lng=en&nrm=iso&tlng=en
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