Perceptions and trends in the use of community pharmacies in Ghana

Objective To examine the patterns in utilization of community pharmacies and perceptions of the general public towards community pharmacists’ role in health services delivery. Method A cross-sectional household survey was conducted in Ga West district. A total of 497 adults (18 years and above) were...

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Main Authors: Grace Adjei Okai, Gordon Abekah-Nkrumah, Patrick Opoku Asuming
Format: Article
Language:English
Published: Taylor & Francis Group 2019-12-01
Series:Journal of Pharmaceutical Policy and Practice
Subjects:
Online Access:http://dx.doi.org/10.1186/s40545-019-0186-x
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author Grace Adjei Okai
Gordon Abekah-Nkrumah
Patrick Opoku Asuming
author_facet Grace Adjei Okai
Gordon Abekah-Nkrumah
Patrick Opoku Asuming
author_sort Grace Adjei Okai
collection DOAJ
description Objective To examine the patterns in utilization of community pharmacies and perceptions of the general public towards community pharmacists’ role in health services delivery. Method A cross-sectional household survey was conducted in Ga West district. A total of 497 adults (18 years and above) were chosen using a three-stage cluster random sampling technique. information on respondents’ contact with community pharmacies (i.e. 12 months prior to the study), reasons for visiting the pharmacies, factors influencing the choice of a particular pharmacy and perception towards community pharmacists’ roles were collected. Data collected were analyzed using stata version 14. Key findings Out of the 497 respondents, 415 indicated that they had used pharmacies within the last 12 months prior to the study, while 82 indicated that they had not used the facilities within the same time frame. majority of the pharmacy users (33.7%) visited community pharmacies once a month. Approximately 84% of the pharmacy users frequently visited community pharmacies to get treatment for minor ailments. most users (about 75%) chose to visit a particular pharmacy as it was close to their home/workplace/hospital/clinic. More than half of the pharmacy users identified the pharmacist as the first point of contact in case of any drug-related problem. Less than half of the respondents (44.9%) perceived community pharmacists as health professionals with a good balance between health and business matters. Conclusion The findings of the study suggest that beside the fact that majority of the respondents believe that community pharmacists are responsive, friendlier and have the capacity to handle minor ailments, they are indeed using community pharmacies for the treatment of minor ailments. It will therefore be important to develop appropriate policy and regulations that enables community pharmacies to adequately participate in the delivery of primary care and thereby improve population health.
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spelling doaj.art-d58c0ded75c3476d9eaf37fe6e64d4f72023-12-07T15:28:02ZengTaylor & Francis GroupJournal of Pharmaceutical Policy and Practice2052-32112019-12-0112110.1186/s40545-019-0186-x12315114Perceptions and trends in the use of community pharmacies in GhanaGrace Adjei Okai0Gordon Abekah-Nkrumah1Patrick Opoku Asuming2Department Of Public Administration And Health Services Management,Department Of Public Administration And Health Services Management,Department Of Finance,Objective To examine the patterns in utilization of community pharmacies and perceptions of the general public towards community pharmacists’ role in health services delivery. Method A cross-sectional household survey was conducted in Ga West district. A total of 497 adults (18 years and above) were chosen using a three-stage cluster random sampling technique. information on respondents’ contact with community pharmacies (i.e. 12 months prior to the study), reasons for visiting the pharmacies, factors influencing the choice of a particular pharmacy and perception towards community pharmacists’ roles were collected. Data collected were analyzed using stata version 14. Key findings Out of the 497 respondents, 415 indicated that they had used pharmacies within the last 12 months prior to the study, while 82 indicated that they had not used the facilities within the same time frame. majority of the pharmacy users (33.7%) visited community pharmacies once a month. Approximately 84% of the pharmacy users frequently visited community pharmacies to get treatment for minor ailments. most users (about 75%) chose to visit a particular pharmacy as it was close to their home/workplace/hospital/clinic. More than half of the pharmacy users identified the pharmacist as the first point of contact in case of any drug-related problem. Less than half of the respondents (44.9%) perceived community pharmacists as health professionals with a good balance between health and business matters. Conclusion The findings of the study suggest that beside the fact that majority of the respondents believe that community pharmacists are responsive, friendlier and have the capacity to handle minor ailments, they are indeed using community pharmacies for the treatment of minor ailments. It will therefore be important to develop appropriate policy and regulations that enables community pharmacies to adequately participate in the delivery of primary care and thereby improve population health.http://dx.doi.org/10.1186/s40545-019-0186-xcommunity pharmacyperceptioncommunity pharmacistminor ailments
spellingShingle Grace Adjei Okai
Gordon Abekah-Nkrumah
Patrick Opoku Asuming
Perceptions and trends in the use of community pharmacies in Ghana
Journal of Pharmaceutical Policy and Practice
community pharmacy
perception
community pharmacist
minor ailments
title Perceptions and trends in the use of community pharmacies in Ghana
title_full Perceptions and trends in the use of community pharmacies in Ghana
title_fullStr Perceptions and trends in the use of community pharmacies in Ghana
title_full_unstemmed Perceptions and trends in the use of community pharmacies in Ghana
title_short Perceptions and trends in the use of community pharmacies in Ghana
title_sort perceptions and trends in the use of community pharmacies in ghana
topic community pharmacy
perception
community pharmacist
minor ailments
url http://dx.doi.org/10.1186/s40545-019-0186-x
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