Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work

The purpose of the article is to identify the ways in which Polish PR specialists measured the effects of their own activities in the last year and to analyze the universality of application of specific solutions. A comparative analysis was also conducted based on available research on the tools use...

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Main Authors: Szuba Przemysław, Tworzydło Dariusz
Format: Article
Language:English
Published: Sciendo 2020-03-01
Series:Marketing of Scientific and Research Organizations
Subjects:
Online Access:https://doi.org/10.2478/minib-2020-0012
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author Szuba Przemysław
Tworzydło Dariusz
author_facet Szuba Przemysław
Tworzydło Dariusz
author_sort Szuba Przemysław
collection DOAJ
description The purpose of the article is to identify the ways in which Polish PR specialists measured the effects of their own activities in the last year and to analyze the universality of application of specific solutions. A comparative analysis was also conducted based on available research on the tools used by PR consultants. The research was conducted by means of an auditorium questionnaire during the Congress of Public Relations Professionals in 2019. The research sample was comprised of representatives of various organizations operating on the Polish market, 253 respondents in total. Analyses have shown that the use of broadly understood media monitoring is key support for people who build reliable relationships with the environment on a daily basis. It should be noted that the PR industry remains strongly committed to using the AVE indicator, despite the fact that both global and domestic industry organizations are seeking to limit its role in measuring PR effects.
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spelling doaj.art-d59d68cebf864dc88fd1329cce4b94452024-04-02T09:29:28ZengSciendoMarketing of Scientific and Research Organizations2353-84142020-03-0135110912910.2478/minib-2020-0012Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional WorkSzuba Przemysław0Tworzydło Dariusz1Exacto sp. z o.o., PolandUniversity of Warsaw, Department of Social Communication and Public Relations, PolandThe purpose of the article is to identify the ways in which Polish PR specialists measured the effects of their own activities in the last year and to analyze the universality of application of specific solutions. A comparative analysis was also conducted based on available research on the tools used by PR consultants. The research was conducted by means of an auditorium questionnaire during the Congress of Public Relations Professionals in 2019. The research sample was comprised of representatives of various organizations operating on the Polish market, 253 respondents in total. Analyses have shown that the use of broadly understood media monitoring is key support for people who build reliable relationships with the environment on a daily basis. It should be noted that the PR industry remains strongly committed to using the AVE indicator, despite the fact that both global and domestic industry organizations are seeking to limit its role in measuring PR effects.https://doi.org/10.2478/minib-2020-0012public relationsmeasurement of the effects of pr activitiesmedia monitoringquantitative and qualitative researchchallenges of the pr industry
spellingShingle Szuba Przemysław
Tworzydło Dariusz
Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work
Marketing of Scientific and Research Organizations
public relations
measurement of the effects of pr activities
media monitoring
quantitative and qualitative research
challenges of the pr industry
title Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work
title_full Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work
title_fullStr Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work
title_full_unstemmed Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work
title_short Methods of Measuring the Effects of Public Relations Activities Applied by PR Specialists in their Professional Work
title_sort methods of measuring the effects of public relations activities applied by pr specialists in their professional work
topic public relations
measurement of the effects of pr activities
media monitoring
quantitative and qualitative research
challenges of the pr industry
url https://doi.org/10.2478/minib-2020-0012
work_keys_str_mv AT szubaprzemysław methodsofmeasuringtheeffectsofpublicrelationsactivitiesappliedbyprspecialistsintheirprofessionalwork
AT tworzydłodariusz methodsofmeasuringtheeffectsofpublicrelationsactivitiesappliedbyprspecialistsintheirprofessionalwork