The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure
The study aimed to assess whether showing emotion in an organizational inquiry into failure affects perceptions of truthfulness as a function of the match between the explanation of what caused the failure and the emotion expressed. Two web-based studies were conducted. Participants with work experi...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
PsychOpen GOLD/ Leibniz Institute for Psychology
2015-02-01
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| Series: | Europe's Journal of Psychology |
| Subjects: | |
| Online Access: | http://ejop.psychopen.eu/article/view/877 |
| _version_ | 1797969785096503296 |
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| author | Shlomo David Shlomo Hareli Ursula Hess |
| author_facet | Shlomo David Shlomo Hareli Ursula Hess |
| author_sort | Shlomo David |
| collection | DOAJ |
| description | The study aimed to assess whether showing emotion in an organizational inquiry into failure affects perceptions of truthfulness as a function of the match between the explanation of what caused the failure and the emotion expressed. Two web-based studies were conducted. Participants with work experience saw videos of an inquiry and rated the protagonist’s truthfulness. In both studies protagonists who expressed an emotion (anger or shame) were rated as less truthful than protagonists who expressed no emotion, regardless of what the failure was attributed to. In order to not confound effects of emotions with occupational stereotype effects only male protagonists were shown. Showing emotions when questioned is normal. Managers have to be aware of a tendency to count this against the employee. This is the only research focusing on the effects of showing emotions on perceptions of truthfulness in an organizational context. |
| first_indexed | 2024-04-11T03:07:42Z |
| format | Article |
| id | doaj.art-d5bcbceace4e4033a1d49e07247d09db |
| institution | Directory Open Access Journal |
| issn | 1841-0413 |
| language | English |
| last_indexed | 2024-04-11T03:07:42Z |
| publishDate | 2015-02-01 |
| publisher | PsychOpen GOLD/ Leibniz Institute for Psychology |
| record_format | Article |
| series | Europe's Journal of Psychology |
| spelling | doaj.art-d5bcbceace4e4033a1d49e07247d09db2023-01-02T12:47:33ZengPsychOpen GOLD/ Leibniz Institute for PsychologyEurope's Journal of Psychology1841-04132015-02-0111112513810.5964/ejop.v11i1.877ejop.v11i1.877The influence on perceptions of truthfulness of the emotional expressions shown when talking about failureShlomo David0Shlomo Hareli1Ursula Hess2Graduate School of Management, University of Haifa, Haifa, IsraelGraduate School of Management, University of Haifa, Haifa, IsraelHumboldt-University, Berlin, GermanyThe study aimed to assess whether showing emotion in an organizational inquiry into failure affects perceptions of truthfulness as a function of the match between the explanation of what caused the failure and the emotion expressed. Two web-based studies were conducted. Participants with work experience saw videos of an inquiry and rated the protagonist’s truthfulness. In both studies protagonists who expressed an emotion (anger or shame) were rated as less truthful than protagonists who expressed no emotion, regardless of what the failure was attributed to. In order to not confound effects of emotions with occupational stereotype effects only male protagonists were shown. Showing emotions when questioned is normal. Managers have to be aware of a tendency to count this against the employee. This is the only research focusing on the effects of showing emotions on perceptions of truthfulness in an organizational context.http://ejop.psychopen.eu/article/view/877emotionsperceived truthfulnessorganizational inquiry |
| spellingShingle | Shlomo David Shlomo Hareli Ursula Hess The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure Europe's Journal of Psychology emotions perceived truthfulness organizational inquiry |
| title | The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure |
| title_full | The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure |
| title_fullStr | The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure |
| title_full_unstemmed | The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure |
| title_short | The influence on perceptions of truthfulness of the emotional expressions shown when talking about failure |
| title_sort | influence on perceptions of truthfulness of the emotional expressions shown when talking about failure |
| topic | emotions perceived truthfulness organizational inquiry |
| url | http://ejop.psychopen.eu/article/view/877 |
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