Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia
Mission and vision play an essential role in strategic management. They are the philosophical foundation and strategic direction of higher education, serving as a guide, inspiration, and control tool to achieve organizational goals. Therefore, this study aims to investigate the relevance and impact...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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LLC "CPC "Business Perspectives"
2024-03-01
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| Series: | Problems and Perspectives in Management |
| Subjects: | |
| Online Access: | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/19693/PPM_2024_01_Slamet.pdf |
| _version_ | 1797289491474415616 |
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| author | Slamet Ali Ridho Marno Alfiana Yuli Efiyanti |
| author_facet | Slamet Ali Ridho Marno Alfiana Yuli Efiyanti |
| author_sort | Slamet |
| collection | DOAJ |
| description | Mission and vision play an essential role in strategic management. They are the philosophical foundation and strategic direction of higher education, serving as a guide, inspiration, and control tool to achieve organizational goals. Therefore, this study aims to investigate the relevance and impact of mission and vision on academic services provided by Indonesian higher education institutions through governance and human resources. The research instrument is based on relevant literature and uses a Likert scale to measure implementation, socialization, and effectiveness of mission and vision, academic services, governance, and human resources. Data were collected using the online random sampling method, and the number of respondents was 10,937 lecturers. The study uses a serial mediation analysis to test the hypotheses. The research results show that governance and human resources positively affect academic services. As a mediator variable, they can improve academic services. The results highlight the significant contribution of mission and vision to governance. Governance also contributes significantly to human resource management. Human resources can boost academic services. This study emphasizes the importance of the university’s mission and vision, namely the philosophical foundation and strategic direction of academic services supported by appropriate human resources and good governance. |
| first_indexed | 2024-03-07T19:05:44Z |
| format | Article |
| id | doaj.art-d5bd2e2bad0c4abeafe821deca6db064 |
| institution | Directory Open Access Journal |
| issn | 1727-7051 1810-5467 |
| language | English |
| last_indexed | 2024-03-07T19:05:44Z |
| publishDate | 2024-03-01 |
| publisher | LLC "CPC "Business Perspectives" |
| record_format | Article |
| series | Problems and Perspectives in Management |
| spelling | doaj.art-d5bd2e2bad0c4abeafe821deca6db0642024-03-01T08:42:43ZengLLC "CPC "Business Perspectives"Problems and Perspectives in Management1727-70511810-54672024-03-0122147749010.21511/ppm.22(1).2024.3819693Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of IndonesiaSlamet0https://orcid.org/0000-0001-5583-5425Ali Ridho1https://orcid.org/0000-0002-6818-0998Marno2https://orcid.org/0000-0001-9429-8052Alfiana Yuli Efiyanti3https://orcid.org/0000-0002-5193-4802Department of Management, Faculty of Economics, Maulana Malik Ibrahim State Islamic University Malang, IndonesiaDr., Department of Psychology, Faculty of Psychology, Maulana Malik Ibrahim State Islamic University Malang, IndonesiaDr., Department of Education Management, Faculty of Education, Maulana Malik Ibrahim State Islamic University Malang, IndonesiaDr., Department of Social Science Education, Faculty of Education, Maulana Malik Ibrahim State Islamic University Malang, IndonesiaMission and vision play an essential role in strategic management. They are the philosophical foundation and strategic direction of higher education, serving as a guide, inspiration, and control tool to achieve organizational goals. Therefore, this study aims to investigate the relevance and impact of mission and vision on academic services provided by Indonesian higher education institutions through governance and human resources. The research instrument is based on relevant literature and uses a Likert scale to measure implementation, socialization, and effectiveness of mission and vision, academic services, governance, and human resources. Data were collected using the online random sampling method, and the number of respondents was 10,937 lecturers. The study uses a serial mediation analysis to test the hypotheses. The research results show that governance and human resources positively affect academic services. As a mediator variable, they can improve academic services. The results highlight the significant contribution of mission and vision to governance. Governance also contributes significantly to human resource management. Human resources can boost academic services. This study emphasizes the importance of the university’s mission and vision, namely the philosophical foundation and strategic direction of academic services supported by appropriate human resources and good governance.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/19693/PPM_2024_01_Slamet.pdfacademic servicesgovernancehigher education institutionhuman resourcespublic services agencyvision and mission |
| spellingShingle | Slamet Ali Ridho Marno Alfiana Yuli Efiyanti Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia Problems and Perspectives in Management academic services governance higher education institution human resources public services agency vision and mission |
| title | Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia |
| title_full | Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia |
| title_fullStr | Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia |
| title_full_unstemmed | Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia |
| title_short | Impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of Indonesia |
| title_sort | impact of mission and vision on academic services mediated by governance and human resources in higher education institutions of indonesia |
| topic | academic services governance higher education institution human resources public services agency vision and mission |
| url | https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/19693/PPM_2024_01_Slamet.pdf |
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