Marketing Communication and Reputation Building of Leading European Oil and Gas Companies on Instagram

The overall transition towards a low-carbon economy is expected to pose a solution for several global problems, including the ongoing climate change while ensuring economic and social development. Large oil and gas companies are aware of the need to transform their business, turn to renewable and cl...

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Main Authors: Nikola Sagapova, Radim Dušek, Petra Pártlová
Format: Article
Language:English
Published: MDPI AG 2022-11-01
Series:Energies
Subjects:
Online Access:https://www.mdpi.com/1996-1073/15/22/8683
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author Nikola Sagapova
Radim Dušek
Petra Pártlová
author_facet Nikola Sagapova
Radim Dušek
Petra Pártlová
author_sort Nikola Sagapova
collection DOAJ
description The overall transition towards a low-carbon economy is expected to pose a solution for several global problems, including the ongoing climate change while ensuring economic and social development. Large oil and gas companies are aware of the need to transform their business, turn to renewable and clean energy sources to build a positive image and reputation, and have the economic power to do so. This paper aims to evaluate the marketing communication of leading European oil and gas companies on their Instagram accounts in the context of reputation building through using social media and identify to what extent the companies reflect the environmental aspects of corporate social responsibility. Content analysis and the Social Blade tool were used to examine the marketing communication of the five biggest companies by revenue. All the companies are active on Instagram, but it has been found that the Russian companies have remained inactive and have even been losing followers since March 2022, when the war conflict in Ukraine started. Surprisingly, Shell uploaded only a few posts during the reference period but is recognized as the company achieving the highest social media effectiveness. Although all observed oil and gas companies continue their business as usual, they incorporate and communicate efforts to support the development of electromobility, clean and renewable energy projects, as well as ecological projects.
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spelling doaj.art-d5e581ee887f4bc6a2d91e30b5757d572023-11-24T08:16:57ZengMDPI AGEnergies1996-10732022-11-011522868310.3390/en15228683Marketing Communication and Reputation Building of Leading European Oil and Gas Companies on InstagramNikola Sagapova0Radim Dušek1Petra Pártlová2Department of Tourism and Marketing, Institute of Technology and Business in České Budějovice (VŠTE), 370 10 České Budějovice, Czech RepublicDepartment of Tourism and Marketing, Institute of Technology and Business in České Budějovice (VŠTE), 370 10 České Budějovice, Czech RepublicDepartment of Tourism and Marketing, Institute of Technology and Business in České Budějovice (VŠTE), 370 10 České Budějovice, Czech RepublicThe overall transition towards a low-carbon economy is expected to pose a solution for several global problems, including the ongoing climate change while ensuring economic and social development. Large oil and gas companies are aware of the need to transform their business, turn to renewable and clean energy sources to build a positive image and reputation, and have the economic power to do so. This paper aims to evaluate the marketing communication of leading European oil and gas companies on their Instagram accounts in the context of reputation building through using social media and identify to what extent the companies reflect the environmental aspects of corporate social responsibility. Content analysis and the Social Blade tool were used to examine the marketing communication of the five biggest companies by revenue. All the companies are active on Instagram, but it has been found that the Russian companies have remained inactive and have even been losing followers since March 2022, when the war conflict in Ukraine started. Surprisingly, Shell uploaded only a few posts during the reference period but is recognized as the company achieving the highest social media effectiveness. Although all observed oil and gas companies continue their business as usual, they incorporate and communicate efforts to support the development of electromobility, clean and renewable energy projects, as well as ecological projects.https://www.mdpi.com/1996-1073/15/22/8683oilgascompaniesenergyclimatecrisis
spellingShingle Nikola Sagapova
Radim Dušek
Petra Pártlová
Marketing Communication and Reputation Building of Leading European Oil and Gas Companies on Instagram
Energies
oil
gas
companies
energy
climate
crisis
title Marketing Communication and Reputation Building of Leading European Oil and Gas Companies on Instagram
title_full Marketing Communication and Reputation Building of Leading European Oil and Gas Companies on Instagram
title_fullStr Marketing Communication and Reputation Building of Leading European Oil and Gas Companies on Instagram
title_full_unstemmed Marketing Communication and Reputation Building of Leading European Oil and Gas Companies on Instagram
title_short Marketing Communication and Reputation Building of Leading European Oil and Gas Companies on Instagram
title_sort marketing communication and reputation building of leading european oil and gas companies on instagram
topic oil
gas
companies
energy
climate
crisis
url https://www.mdpi.com/1996-1073/15/22/8683
work_keys_str_mv AT nikolasagapova marketingcommunicationandreputationbuildingofleadingeuropeanoilandgascompaniesoninstagram
AT radimdusek marketingcommunicationandreputationbuildingofleadingeuropeanoilandgascompaniesoninstagram
AT petrapartlova marketingcommunicationandreputationbuildingofleadingeuropeanoilandgascompaniesoninstagram