PENGARUH KUALITAS PELAYANAN DAN CITRA TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN NASABAH BANK BRI CABANG CAWANG

PENGARUH KUALITAS PELAYANAN DAN CITRA TERHADAP LOYALITAS PELANGGAN MELALUI KEPUASAN PELANGGAN NASABAH BANK BRI CABANG CAWANG

Show other versions (1)

Bank BRI in 1946 first established as a government-owned bank first and then in 1992 legal entities BRI transformed into Limited Liability Company. In 2003 ownership pemerintas sale so this status as a public company, later changed its name to PT. Bank Rakyat Indonesia (Persero) Tbk. This study was...

Full description

Bibliographic Details
Main Authors: Leo Frits Dharmadi, Bernadin Dwi M.
Format: Article
Language:English
Published: Fakultas Ekonomi dan Bisnis, UPN Veteran Jakarta 2015-06-01
Series:Ekonomi dan Bisnis
Subjects:
Quality of Service
Image
Customer Satisfaction
Customer Loyalty
Online Access:https://ejournal.upnvj.ac.id/ekobis/article/view/706

Similar Items

Similar Items