Customer concentration and exploratory innovation: the mediating effect of perceived performance-reducing threats

A great deal of research attention has been devoted to studying the effects of customer concentration on firm strategic acts. Scholars have also investigated the relationship between customer concentration and firm innovation, but concluded inconsistent findings of such relationship. Furthermore, th...

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Main Authors: Wanxiao Zhao, Chengyuan Wang, Liang Wan, Qiong Wang, Biao Luo
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2021-06-01
Series:Journal of Business Economics and Management
Subjects:
Online Access:https://journals.vgtu.lt/index.php/JBEM/article/view/14677
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author Wanxiao Zhao
Chengyuan Wang
Liang Wan
Qiong Wang
Biao Luo
author_facet Wanxiao Zhao
Chengyuan Wang
Liang Wan
Qiong Wang
Biao Luo
author_sort Wanxiao Zhao
collection DOAJ
description A great deal of research attention has been devoted to studying the effects of customer concentration on firm strategic acts. Scholars have also investigated the relationship between customer concentration and firm innovation, but concluded inconsistent findings of such relationship. Furthermore, the underlying mechanism remains unclear. To address these concerns, this study decouples exploratory innovation from firm innovation and introduce performance-reducing threats perceived by the executives as the mediator. Based on the observations of China high-tech listed firms from 2011 to 2018, empirical results show that customer concentration has a U-shaped relationship with exploratory innovation, via the mediating effect of performance-reducing threats perceived by the executives.
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spelling doaj.art-d6685a1f413849fa91e8ea8e28105b1e2022-12-21T18:48:32ZengVilnius Gediminas Technical UniversityJournal of Business Economics and Management1611-16992029-44332021-06-0122494095710.3846/jbem.2021.1467714677Customer concentration and exploratory innovation: the mediating effect of perceived performance-reducing threatsWanxiao Zhao0Chengyuan Wang1Liang Wan2Qiong Wang3Biao Luo4School of Management, University of Science and Technology of China, Hefei, P.R. ChinaSchool of Management, University of Science and Technology of China, Hefei, P.R. ChinaSchool of Management, University of Science and Technology of China, Hefei, P.R. ChinaSchool of Economics, Hefei University of Technology, Hefei, P.R. ChinaSchool of Management, Hefei University of Technology, Hefei, P.R. ChinaA great deal of research attention has been devoted to studying the effects of customer concentration on firm strategic acts. Scholars have also investigated the relationship between customer concentration and firm innovation, but concluded inconsistent findings of such relationship. Furthermore, the underlying mechanism remains unclear. To address these concerns, this study decouples exploratory innovation from firm innovation and introduce performance-reducing threats perceived by the executives as the mediator. Based on the observations of China high-tech listed firms from 2011 to 2018, empirical results show that customer concentration has a U-shaped relationship with exploratory innovation, via the mediating effect of performance-reducing threats perceived by the executives.https://journals.vgtu.lt/index.php/JBEM/article/view/14677customer concentrationexploratory innovationperformance-reducing threatsexecutives’ perceptionshigh-tech companiesstrategic actsmediating effect
spellingShingle Wanxiao Zhao
Chengyuan Wang
Liang Wan
Qiong Wang
Biao Luo
Customer concentration and exploratory innovation: the mediating effect of perceived performance-reducing threats
Journal of Business Economics and Management
customer concentration
exploratory innovation
performance-reducing threats
executives’ perceptions
high-tech companies
strategic acts
mediating effect
title Customer concentration and exploratory innovation: the mediating effect of perceived performance-reducing threats
title_full Customer concentration and exploratory innovation: the mediating effect of perceived performance-reducing threats
title_fullStr Customer concentration and exploratory innovation: the mediating effect of perceived performance-reducing threats
title_full_unstemmed Customer concentration and exploratory innovation: the mediating effect of perceived performance-reducing threats
title_short Customer concentration and exploratory innovation: the mediating effect of perceived performance-reducing threats
title_sort customer concentration and exploratory innovation the mediating effect of perceived performance reducing threats
topic customer concentration
exploratory innovation
performance-reducing threats
executives’ perceptions
high-tech companies
strategic acts
mediating effect
url https://journals.vgtu.lt/index.php/JBEM/article/view/14677
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AT liangwan customerconcentrationandexploratoryinnovationthemediatingeffectofperceivedperformancereducingthreats
AT qiongwang customerconcentrationandexploratoryinnovationthemediatingeffectofperceivedperformancereducingthreats
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