COVID-19 vaccination uptake and receptivity among veterans enrolled in homelessness-tailored primary health care clinics: provider trust vs. misinformation

Abstract Background Compared to the general population, individuals experiencing homelessness are at greater risk of excess morbidity and mortality from COVID-19 but have been vaccinated at lower rates. The U.S. Department of Veterans Affairs (VA)’s Homeless Patient Aligned Care Team (HPACT) program...

Full description

Bibliographic Details
Main Authors: June L. Gin, Michelle D. Balut, Aram Dobalian
Format: Article
Language:English
Published: BMC 2024-01-01
Series:BMC Primary Care
Subjects:
Online Access:https://doi.org/10.1186/s12875-023-02251-x
_version_ 1797355608005935104
author June L. Gin
Michelle D. Balut
Aram Dobalian
author_facet June L. Gin
Michelle D. Balut
Aram Dobalian
author_sort June L. Gin
collection DOAJ
description Abstract Background Compared to the general population, individuals experiencing homelessness are at greater risk of excess morbidity and mortality from COVID-19 but have been vaccinated at lower rates. The U.S. Department of Veterans Affairs (VA)’s Homeless Patient Aligned Care Team (HPACT) program integrates health care and social services for Veterans experiencing homelessness to improve access to and utilization of care. Methods This study explores the vaccination uptake behavior and attitudes through a qualitative comparative case study of two HPACT clinics, one in California (CA) and one in North Dakota (ND). Semi-structured telephone interviews were conducted with Veterans enrolled in the two VA HPACT clinics from August to December 2021 with 20 Veterans (10 at each clinic). Results Four themes emerged from the interviews: (1) Vaccination uptake and timing— While half of the Veterans interviewed were vaccinated, ND Veterans were more likely to be vaccinated and got vaccinated earlier than CA Veterans; (2) Housing— Unsheltered or precariously housed Veterans were less likely to be vaccinated; (3) Health Care— Veterans reporting positive experiences with VA health care and those who trusted health providers were more likely to vaccinate than those with negative or nuanced satisfaction with health care; (4) Refusers’ Conspiracy Theories and Objectivity Claims— Veterans refusing the vaccine frequently mentioned belief in conspiracy theories while simultaneously asserting their search for objective information from unbiased sources. Conclusions These findings amplify the importance of improving access to population-tailored care for individuals experiencing homelessness by reducing patient loads, expanding housing program enrollment, and increasing the provider workforce to ensure personalized care. Health care providers, and housing providers, social workers, and peers, who offer information without discrediting or criticizing Veterans’ beliefs, are also key to effectively delivering vaccine messaging to this population.
first_indexed 2024-03-08T14:14:34Z
format Article
id doaj.art-d735599b7207430a97f1ba1bca2e115a
institution Directory Open Access Journal
issn 2731-4553
language English
last_indexed 2024-03-08T14:14:34Z
publishDate 2024-01-01
publisher BMC
record_format Article
series BMC Primary Care
spelling doaj.art-d735599b7207430a97f1ba1bca2e115a2024-01-14T12:31:04ZengBMCBMC Primary Care2731-45532024-01-0125111410.1186/s12875-023-02251-xCOVID-19 vaccination uptake and receptivity among veterans enrolled in homelessness-tailored primary health care clinics: provider trust vs. misinformationJune L. Gin0Michelle D. Balut1Aram Dobalian2Veterans Emergency Management Evaluation Center, Department of Veterans AffairsVeterans Emergency Management Evaluation Center, Department of Veterans AffairsVeterans Emergency Management Evaluation Center, Department of Veterans AffairsAbstract Background Compared to the general population, individuals experiencing homelessness are at greater risk of excess morbidity and mortality from COVID-19 but have been vaccinated at lower rates. The U.S. Department of Veterans Affairs (VA)’s Homeless Patient Aligned Care Team (HPACT) program integrates health care and social services for Veterans experiencing homelessness to improve access to and utilization of care. Methods This study explores the vaccination uptake behavior and attitudes through a qualitative comparative case study of two HPACT clinics, one in California (CA) and one in North Dakota (ND). Semi-structured telephone interviews were conducted with Veterans enrolled in the two VA HPACT clinics from August to December 2021 with 20 Veterans (10 at each clinic). Results Four themes emerged from the interviews: (1) Vaccination uptake and timing— While half of the Veterans interviewed were vaccinated, ND Veterans were more likely to be vaccinated and got vaccinated earlier than CA Veterans; (2) Housing— Unsheltered or precariously housed Veterans were less likely to be vaccinated; (3) Health Care— Veterans reporting positive experiences with VA health care and those who trusted health providers were more likely to vaccinate than those with negative or nuanced satisfaction with health care; (4) Refusers’ Conspiracy Theories and Objectivity Claims— Veterans refusing the vaccine frequently mentioned belief in conspiracy theories while simultaneously asserting their search for objective information from unbiased sources. Conclusions These findings amplify the importance of improving access to population-tailored care for individuals experiencing homelessness by reducing patient loads, expanding housing program enrollment, and increasing the provider workforce to ensure personalized care. Health care providers, and housing providers, social workers, and peers, who offer information without discrediting or criticizing Veterans’ beliefs, are also key to effectively delivering vaccine messaging to this population.https://doi.org/10.1186/s12875-023-02251-xCOVID-19 vaccinationVaccine hesitancyPrimary careHomeless personsHealth behaviorsHealth services research
spellingShingle June L. Gin
Michelle D. Balut
Aram Dobalian
COVID-19 vaccination uptake and receptivity among veterans enrolled in homelessness-tailored primary health care clinics: provider trust vs. misinformation
BMC Primary Care
COVID-19 vaccination
Vaccine hesitancy
Primary care
Homeless persons
Health behaviors
Health services research
title COVID-19 vaccination uptake and receptivity among veterans enrolled in homelessness-tailored primary health care clinics: provider trust vs. misinformation
title_full COVID-19 vaccination uptake and receptivity among veterans enrolled in homelessness-tailored primary health care clinics: provider trust vs. misinformation
title_fullStr COVID-19 vaccination uptake and receptivity among veterans enrolled in homelessness-tailored primary health care clinics: provider trust vs. misinformation
title_full_unstemmed COVID-19 vaccination uptake and receptivity among veterans enrolled in homelessness-tailored primary health care clinics: provider trust vs. misinformation
title_short COVID-19 vaccination uptake and receptivity among veterans enrolled in homelessness-tailored primary health care clinics: provider trust vs. misinformation
title_sort covid 19 vaccination uptake and receptivity among veterans enrolled in homelessness tailored primary health care clinics provider trust vs misinformation
topic COVID-19 vaccination
Vaccine hesitancy
Primary care
Homeless persons
Health behaviors
Health services research
url https://doi.org/10.1186/s12875-023-02251-x
work_keys_str_mv AT junelgin covid19vaccinationuptakeandreceptivityamongveteransenrolledinhomelessnesstailoredprimaryhealthcareclinicsprovidertrustvsmisinformation
AT michelledbalut covid19vaccinationuptakeandreceptivityamongveteransenrolledinhomelessnesstailoredprimaryhealthcareclinicsprovidertrustvsmisinformation
AT aramdobalian covid19vaccinationuptakeandreceptivityamongveteransenrolledinhomelessnesstailoredprimaryhealthcareclinicsprovidertrustvsmisinformation