Bespoke automation of medical workforce rostering using Google’s free cloud applications

Background: Providing safe and consistent care requires optimal deployment of medical staff. Ensuring this happens is a significant administrative burden due to complex working patterns. Objective: To describe a pilot feasibility study of the automation of medical duty rostering in a busy tertiary...

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Main Author: Peter Benjamin Michael Thomas
Format: Article
Language:English
Published: BCS, The Chartered Institute for IT 2017-12-01
Series:Journal of Innovation in Health Informatics
Subjects:
Online Access:https://hijournal.bcs.org/index.php/jhi/article/view/885
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author Peter Benjamin Michael Thomas
author_facet Peter Benjamin Michael Thomas
author_sort Peter Benjamin Michael Thomas
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description Background: Providing safe and consistent care requires optimal deployment of medical staff. Ensuring this happens is a significant administrative burden due to complex working patterns. Objective: To describe a pilot feasibility study of the automation of medical duty rostering in a busy tertiary Ophthalmology department. Methods: A cloud based web application was created using Google’s free cloud services. Users access the system via a website which hosts live rosters, and use electronic forms to submit requests which are automatically handled by Google App Scripts. Results: Over a 2-year period (8/2014-6/2016), the system processed 563 leave requests and 300 on call swaps automatically. 3,300 emails and 1,000 forms were automatically generated. User satisfaction was 100% (n=24). Discussion: Many time consuming aspects of roster management were automated with significant time savings to all parties, allowing increased clinical time for doctors involved in administration. Planning for safe staffing levels was supported.
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spelling doaj.art-d746857fa2a44de1a44b390ecc82b52e2022-12-22T00:23:22ZengBCS, The Chartered Institute for ITJournal of Innovation in Health Informatics2058-45552058-45632017-12-0124410.14236/jhi.v24i4.885842Bespoke automation of medical workforce rostering using Google’s free cloud applicationsPeter Benjamin Michael Thomas0Moorfields Eye Hospital, LondonBackground: Providing safe and consistent care requires optimal deployment of medical staff. Ensuring this happens is a significant administrative burden due to complex working patterns. Objective: To describe a pilot feasibility study of the automation of medical duty rostering in a busy tertiary Ophthalmology department. Methods: A cloud based web application was created using Google’s free cloud services. Users access the system via a website which hosts live rosters, and use electronic forms to submit requests which are automatically handled by Google App Scripts. Results: Over a 2-year period (8/2014-6/2016), the system processed 563 leave requests and 300 on call swaps automatically. 3,300 emails and 1,000 forms were automatically generated. User satisfaction was 100% (n=24). Discussion: Many time consuming aspects of roster management were automated with significant time savings to all parties, allowing increased clinical time for doctors involved in administration. Planning for safe staffing levels was supported.https://hijournal.bcs.org/index.php/jhi/article/view/885Time ManagementPractice Management, MedicalPersonnel Administration, Hospital
spellingShingle Peter Benjamin Michael Thomas
Bespoke automation of medical workforce rostering using Google’s free cloud applications
Journal of Innovation in Health Informatics
Time Management
Practice Management, Medical
Personnel Administration, Hospital
title Bespoke automation of medical workforce rostering using Google’s free cloud applications
title_full Bespoke automation of medical workforce rostering using Google’s free cloud applications
title_fullStr Bespoke automation of medical workforce rostering using Google’s free cloud applications
title_full_unstemmed Bespoke automation of medical workforce rostering using Google’s free cloud applications
title_short Bespoke automation of medical workforce rostering using Google’s free cloud applications
title_sort bespoke automation of medical workforce rostering using google s free cloud applications
topic Time Management
Practice Management, Medical
Personnel Administration, Hospital
url https://hijournal.bcs.org/index.php/jhi/article/view/885
work_keys_str_mv AT peterbenjaminmichaelthomas bespokeautomationofmedicalworkforcerosteringusinggooglesfreecloudapplications