Client-consultant ethical relationship considerations within management consulting

Ethical conduct within consulting has become increasingly important since management consulting has developed into an independent profession. The objective of this research was to determine if differences exist in client consultant relationship ethics within a defined group of management consultanci...

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Main Authors: Alyson Smith, L. J. Van Vuuren, Deléne Visser
Format: Article
Language:English
Published: AOSIS 2003-10-01
Series:SA Journal of Industrial Psychology
Subjects:
Online Access:https://sajip.co.za/index.php/sajip/article/view/80
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author Alyson Smith
L. J. Van Vuuren
Deléne Visser
author_facet Alyson Smith
L. J. Van Vuuren
Deléne Visser
author_sort Alyson Smith
collection DOAJ
description Ethical conduct within consulting has become increasingly important since management consulting has developed into an independent profession. The objective of this research was to determine if differences exist in client consultant relationship ethics within a defined group of management consultancies in South Africa. A questionnaire was developed to assess ethical behaviour across five dimensions, namely the client consultant relationship, financial and contractual concerns, delivery of expectations, orientation and competence of consultants, and ethics in consultant behaviour. Thirty-nine respondents completed the questionnaire. Significant differences on ethical dimensions in relation to job level, between consulting firms, the level of senior management commitment to ethics and the existence of a code of ethics were obtained. Opsomming Namate bestuurskonsultasie as ‘n onafhanklike professie ontwikkel het, het etiese optrede binne hierdie professie algaande belangriker geword. Die doel met hierdie navorsing was om vas te stel of daar verskille ten opsigte van etiek tussen bestuurskonsultasie-ondernemings in Suid-Afrika is sover dit die kliënt-konsultantverhouding aangaan. ‘n Vraelys is ontwikkel om die etiese dimensie van bestuurskonsultasie oor vyf dimensies te beoordeel, naamlik die kliënt-konsultantverhouding, finansiële oorwegings, voldoening aan verwagtinge, oriëntasie en bevoegheid van konsultante, en die etiese gedrag van konsultante. Nege-en-dertig respondente het die vraelys voltooi. Beduidende verskille in die etiese dimensies ten opsigte van posvlak, die konsultasie-onderneming, die graad van senior bestuur se toegewydheid tot etiek, en die bestaan van ‘n etiese kode is gevind.
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spelling doaj.art-d752534c32dd43b480186c29ebcc0f6f2022-12-21T20:14:35ZengAOSISSA Journal of Industrial Psychology0258-52002071-07632003-10-0129110.4102/sajip.v29i1.8078Client-consultant ethical relationship considerations within management consultingAlyson Smith0L. J. Van Vuuren1Deléne Visser2Rand Afrikaans UniversityRand Afrikaans UniversityRand Afrikaans UniversityEthical conduct within consulting has become increasingly important since management consulting has developed into an independent profession. The objective of this research was to determine if differences exist in client consultant relationship ethics within a defined group of management consultancies in South Africa. A questionnaire was developed to assess ethical behaviour across five dimensions, namely the client consultant relationship, financial and contractual concerns, delivery of expectations, orientation and competence of consultants, and ethics in consultant behaviour. Thirty-nine respondents completed the questionnaire. Significant differences on ethical dimensions in relation to job level, between consulting firms, the level of senior management commitment to ethics and the existence of a code of ethics were obtained. Opsomming Namate bestuurskonsultasie as ‘n onafhanklike professie ontwikkel het, het etiese optrede binne hierdie professie algaande belangriker geword. Die doel met hierdie navorsing was om vas te stel of daar verskille ten opsigte van etiek tussen bestuurskonsultasie-ondernemings in Suid-Afrika is sover dit die kliënt-konsultantverhouding aangaan. ‘n Vraelys is ontwikkel om die etiese dimensie van bestuurskonsultasie oor vyf dimensies te beoordeel, naamlik die kliënt-konsultantverhouding, finansiële oorwegings, voldoening aan verwagtinge, oriëntasie en bevoegheid van konsultante, en die etiese gedrag van konsultante. Nege-en-dertig respondente het die vraelys voltooi. Beduidende verskille in die etiese dimensies ten opsigte van posvlak, die konsultasie-onderneming, die graad van senior bestuur se toegewydheid tot etiek, en die bestaan van ‘n etiese kode is gevind.https://sajip.co.za/index.php/sajip/article/view/80Client-consultant ethical relationshipManagement consulting
spellingShingle Alyson Smith
L. J. Van Vuuren
Deléne Visser
Client-consultant ethical relationship considerations within management consulting
SA Journal of Industrial Psychology
Client-consultant ethical relationship
Management consulting
title Client-consultant ethical relationship considerations within management consulting
title_full Client-consultant ethical relationship considerations within management consulting
title_fullStr Client-consultant ethical relationship considerations within management consulting
title_full_unstemmed Client-consultant ethical relationship considerations within management consulting
title_short Client-consultant ethical relationship considerations within management consulting
title_sort client consultant ethical relationship considerations within management consulting
topic Client-consultant ethical relationship
Management consulting
url https://sajip.co.za/index.php/sajip/article/view/80
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