Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving Problems

Help seeking is regarded as an important learning strategy that reflects students’ metacognitive and domain-specific skills and knowledge. This study developed a proactive online discussion forum that strengthens social networks in an online discussion forum to facilitate help seeking for problem so...

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Main Authors: Po-Yao Chao, K. Robert Lai, Chen-Chung Liu, Hung-Ming Lin
Format: Article
Language:English
Published: International Forum of Educational Technology & Society 2018-10-01
Series:Educational Technology & Society
Subjects:
Online Access:https://www.j-ets.net/collection/published-issues/21_4#h.ia3nn0rh1rnp
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author Po-Yao Chao
K. Robert Lai
Chen-Chung Liu
Hung-Ming Lin
author_facet Po-Yao Chao
K. Robert Lai
Chen-Chung Liu
Hung-Ming Lin
author_sort Po-Yao Chao
collection DOAJ
description Help seeking is regarded as an important learning strategy that reflects students’ metacognitive and domain-specific skills and knowledge. This study developed a proactive online discussion forum that strengthens social networks in an online discussion forum to facilitate help seeking for problem solving. This forum allowed students to proactively invite friends or potential experts to participate in problem solving. A quasi-experimental approach was conducted with a sample of 37 students. The students’ behaviors of problem solving, ego network patterns of problem solving, and perceptions of help seeking were addressed as dependent variables to assess the effect of the proactive online discussion forum. The analysis results revealed that the students in the experimental group exhibited more frequent participation in problem solving, and showed more positive attitudes towards help seeking. The results also indicated that the experimental group demonstrated more in-depth participation patterns of ego networks. The findings provide some evidence for the effectiveness of the proactive online discussion forum in terms of promoting students’ participation in problem solving and their attitudes towards help seeking.
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spelling doaj.art-d77ffe2f35bb4695a0f7c6ac87ee8dc12023-04-09T06:42:15ZengInternational Forum of Educational Technology & SocietyEducational Technology & Society1176-36471436-45222018-10-012143950Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving ProblemsPo-Yao Chao0K. Robert Lai1Chen-Chung Liu2Hung-Ming Lin3Yuan Ze University, Taiwan Yuan Ze University, Taiwan National Central University, Taiwan Minghsin University of Science and Technology, TaiwanHelp seeking is regarded as an important learning strategy that reflects students’ metacognitive and domain-specific skills and knowledge. This study developed a proactive online discussion forum that strengthens social networks in an online discussion forum to facilitate help seeking for problem solving. This forum allowed students to proactively invite friends or potential experts to participate in problem solving. A quasi-experimental approach was conducted with a sample of 37 students. The students’ behaviors of problem solving, ego network patterns of problem solving, and perceptions of help seeking were addressed as dependent variables to assess the effect of the proactive online discussion forum. The analysis results revealed that the students in the experimental group exhibited more frequent participation in problem solving, and showed more positive attitudes towards help seeking. The results also indicated that the experimental group demonstrated more in-depth participation patterns of ego networks. The findings provide some evidence for the effectiveness of the proactive online discussion forum in terms of promoting students’ participation in problem solving and their attitudes towards help seeking. https://www.j-ets.net/collection/published-issues/21_4#h.ia3nn0rh1rnponline discussion forumego networkhelp seekingonline social network
spellingShingle Po-Yao Chao
K. Robert Lai
Chen-Chung Liu
Hung-Ming Lin
Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving Problems
Educational Technology & Society
online discussion forum
ego network
help seeking
online social network
title Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving Problems
title_full Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving Problems
title_fullStr Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving Problems
title_full_unstemmed Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving Problems
title_short Strengthening Social Networks in Online Discussion Forums to Facilitate Help Seeking for Solving Problems
title_sort strengthening social networks in online discussion forums to facilitate help seeking for solving problems
topic online discussion forum
ego network
help seeking
online social network
url https://www.j-ets.net/collection/published-issues/21_4#h.ia3nn0rh1rnp
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AT chenchungliu strengtheningsocialnetworksinonlinediscussionforumstofacilitatehelpseekingforsolvingproblems
AT hungminglin strengtheningsocialnetworksinonlinediscussionforumstofacilitatehelpseekingforsolvingproblems