Workload of nurses: observational study of indirect care activities/interventions

ABSTRACT Objective: Observe the workflow of nurses in hospitalization units identifying indirect care activities/interventions; measure the frequency and average time spent in performing them; and to verify the associations between average time of the activities interventions grouped into categorie...

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Main Authors: Mariana Santos de Campos, Bruna Andrade de Oliveira, Marcia Galan Perroca
Format: Article
Language:English
Published: Associação Brasileira de Enfermagem
Series:Revista Brasileira de Enfermagem
Subjects:
Online Access:http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672018000200297&lng=en&tlng=en
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author Mariana Santos de Campos
Bruna Andrade de Oliveira
Marcia Galan Perroca
author_facet Mariana Santos de Campos
Bruna Andrade de Oliveira
Marcia Galan Perroca
author_sort Mariana Santos de Campos
collection DOAJ
description ABSTRACT Objective: Observe the workflow of nurses in hospitalization units identifying indirect care activities/interventions; measure the frequency and average time spent in performing them; and to verify the associations between average time of the activities interventions grouped into categories and per hospitalization unit. Method: Observational exploratory study using the timed technique. It was conducted in medical, surgical and specialized clinic units of a teaching hospital in the northwest of São Paulo Brazil, with 16 attending nurses as participants. Results: 90 hours of observation were performed, of which 58% (52 hours and 10 minutes) were related to indirect care activities of the patients. The most frequent activities/interventions were: "Communication" - 1,852 (44.1%), mean 34.6 (SD = 54); "Walking" - 1,023 (24.3%), mean 22 (SD = 49.2); and "Documentation" - 663 (15.8%), mean 82.7 (SD = 144.4). Conclusion: These findings favor a redesign of the work process and foster the need to update and refine the current workload measurement instruments.
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spelling doaj.art-d7aa497917de4febbb36c9aa2a4978012022-12-22T00:02:15ZengAssociação Brasileira de EnfermagemRevista Brasileira de Enfermagem1984-044671229730510.1590/0034-7167-2016-0561S0034-71672018000200297Workload of nurses: observational study of indirect care activities/interventionsMariana Santos de CamposBruna Andrade de OliveiraMarcia Galan PerrocaABSTRACT Objective: Observe the workflow of nurses in hospitalization units identifying indirect care activities/interventions; measure the frequency and average time spent in performing them; and to verify the associations between average time of the activities interventions grouped into categories and per hospitalization unit. Method: Observational exploratory study using the timed technique. It was conducted in medical, surgical and specialized clinic units of a teaching hospital in the northwest of São Paulo Brazil, with 16 attending nurses as participants. Results: 90 hours of observation were performed, of which 58% (52 hours and 10 minutes) were related to indirect care activities of the patients. The most frequent activities/interventions were: "Communication" - 1,852 (44.1%), mean 34.6 (SD = 54); "Walking" - 1,023 (24.3%), mean 22 (SD = 49.2); and "Documentation" - 663 (15.8%), mean 82.7 (SD = 144.4). Conclusion: These findings favor a redesign of the work process and foster the need to update and refine the current workload measurement instruments.http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672018000200297&lng=en&tlng=enCarga de TrabalhoCuidados de EnfermagemEnfermagemGerenciamento do TempoRecursos Humanos de Enfermagem no Hospital
spellingShingle Mariana Santos de Campos
Bruna Andrade de Oliveira
Marcia Galan Perroca
Workload of nurses: observational study of indirect care activities/interventions
Revista Brasileira de Enfermagem
Carga de Trabalho
Cuidados de Enfermagem
Enfermagem
Gerenciamento do Tempo
Recursos Humanos de Enfermagem no Hospital
title Workload of nurses: observational study of indirect care activities/interventions
title_full Workload of nurses: observational study of indirect care activities/interventions
title_fullStr Workload of nurses: observational study of indirect care activities/interventions
title_full_unstemmed Workload of nurses: observational study of indirect care activities/interventions
title_short Workload of nurses: observational study of indirect care activities/interventions
title_sort workload of nurses observational study of indirect care activities interventions
topic Carga de Trabalho
Cuidados de Enfermagem
Enfermagem
Gerenciamento do Tempo
Recursos Humanos de Enfermagem no Hospital
url http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0034-71672018000200297&lng=en&tlng=en
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