Effect of Service Quality and Price on Customer Satisfaction at Kartika Candra in Jakarta

Effect of Service Quality and Price on Customer Satisfaction at Kartika Candra in Jakarta

This study aims to determine the effect of service quality and price on customer satisfaction at Kartika Candra in Jakarta. The method used was explanatory research with a sample of 96 respondents. The analysis technique uses statistical analysis with regression testing, correlation, determination a...

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Bibliographic Details
Main Author: Raden Roro Ayumetarini
Format: Article
Language:English
Published: Program Studi Ilmu Administrasi Publik Program Pascasarjana Universitas Negeri Makassar 2020-07-01
Series:Jurnal Ilmiah Ilmu Administrasi Publik
Subjects:
service quality
price
customer satisfaction.
Online Access:https://ojs.unm.ac.id/iap/article/view/13570

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