Does employee trust matter? Measuring the effect of work engagement on turnover intention in the banking sector
Research aims: This study examines the effect of work engagement on the turnover intention with employee trust as a mediating variable in the banking sector in Malang, Indonesia Design/Methodology/Approach: This study uses a quantitative approach with data collection methods using questionnaires th...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Universitas Muhammadiyah Yogyakarta
2023-04-01
|
| Series: | Journal of Accounting and Investment |
| Subjects: | |
| Online Access: | https://journal.umy.ac.id/index.php/ai/article/view/18398 |
| _version_ | 1797367856529145856 |
|---|---|
| author | Nazaruddin Malik |
| author_facet | Nazaruddin Malik |
| author_sort | Nazaruddin Malik |
| collection | DOAJ |
| description | Research aims: This study examines the effect of work engagement on the turnover intention with employee trust as a mediating variable in the banking sector in Malang, Indonesia
Design/Methodology/Approach: This study uses a quantitative approach with data collection methods using questionnaires that were distributed online and processed using Partial Least Square (PLS) using a 119 response data.
Research findings: The findings of this study show that work engagement has a negative effect on turnover intention. Employee trust mediated the effect between work engagement and turnover intention.
Theoretical contribution/Originality: This study examined the role of employee trust as a mediating variable. Employee trust plays a vital role in maintaining people’s engagement on an organization, affecting low workers' intention to quit from their jobs. The results of this study confirm Maslow's motivational theory if employees are more involved in work and feel fulfilled. Employees will feel comfortable and reduce the level of turnover intention.
Practitioner/Policy implication: These findings suggested leaders encourage engagement programs to increase employee trust to reduce turnover intention.
Research limitation/Implication: The study had limitations, such as the few samples used and the fact that only Malang's banking industry employees were included. |
| first_indexed | 2024-03-08T17:24:05Z |
| format | Article |
| id | doaj.art-d829f48e986444b5892769f86ded010d |
| institution | Directory Open Access Journal |
| issn | 2622-3899 2622-6413 |
| language | English |
| last_indexed | 2024-03-08T17:24:05Z |
| publishDate | 2023-04-01 |
| publisher | Universitas Muhammadiyah Yogyakarta |
| record_format | Article |
| series | Journal of Accounting and Investment |
| spelling | doaj.art-d829f48e986444b5892769f86ded010d2024-01-03T02:17:47ZengUniversitas Muhammadiyah YogyakartaJournal of Accounting and Investment2622-38992622-64132023-04-0124255756810.18196/jai.v24i2.183986676Does employee trust matter? Measuring the effect of work engagement on turnover intention in the banking sectorNazaruddin Malik0Department of Management, Faculty of Economics and Business, Universitas Muhammadiyah Malang, East Java, IndonesiaResearch aims: This study examines the effect of work engagement on the turnover intention with employee trust as a mediating variable in the banking sector in Malang, Indonesia Design/Methodology/Approach: This study uses a quantitative approach with data collection methods using questionnaires that were distributed online and processed using Partial Least Square (PLS) using a 119 response data. Research findings: The findings of this study show that work engagement has a negative effect on turnover intention. Employee trust mediated the effect between work engagement and turnover intention. Theoretical contribution/Originality: This study examined the role of employee trust as a mediating variable. Employee trust plays a vital role in maintaining people’s engagement on an organization, affecting low workers' intention to quit from their jobs. The results of this study confirm Maslow's motivational theory if employees are more involved in work and feel fulfilled. Employees will feel comfortable and reduce the level of turnover intention. Practitioner/Policy implication: These findings suggested leaders encourage engagement programs to increase employee trust to reduce turnover intention. Research limitation/Implication: The study had limitations, such as the few samples used and the fact that only Malang's banking industry employees were included.https://journal.umy.ac.id/index.php/ai/article/view/18398work engagementemployee trustturnover intentionbanking sector |
| spellingShingle | Nazaruddin Malik Does employee trust matter? Measuring the effect of work engagement on turnover intention in the banking sector Journal of Accounting and Investment work engagement employee trust turnover intention banking sector |
| title | Does employee trust matter? Measuring the effect of work engagement on turnover intention in the banking sector |
| title_full | Does employee trust matter? Measuring the effect of work engagement on turnover intention in the banking sector |
| title_fullStr | Does employee trust matter? Measuring the effect of work engagement on turnover intention in the banking sector |
| title_full_unstemmed | Does employee trust matter? Measuring the effect of work engagement on turnover intention in the banking sector |
| title_short | Does employee trust matter? Measuring the effect of work engagement on turnover intention in the banking sector |
| title_sort | does employee trust matter measuring the effect of work engagement on turnover intention in the banking sector |
| topic | work engagement employee trust turnover intention banking sector |
| url | https://journal.umy.ac.id/index.php/ai/article/view/18398 |
| work_keys_str_mv | AT nazaruddinmalik doesemployeetrustmattermeasuringtheeffectofworkengagementonturnoverintentioninthebankingsector |