Interconnected Government Services: An Approach toward Smart Government
The rapid expansion of new technologies and services significantly affects society’s development and initiates significant changes within public administration. Many have decided to implement citizen-centric, data-driven, and performance-focused governance and prepare to transform the existing e-gov...
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Format: | Article |
Language: | English |
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MDPI AG
2023-01-01
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Series: | Applied Sciences |
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Online Access: | https://www.mdpi.com/2076-3417/13/2/1062 |
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author | Živko Bojović Đuro Klipa Petar D. Bojović Irena M. Jovanović Jelena Šuh Vojin Šenk |
author_facet | Živko Bojović Đuro Klipa Petar D. Bojović Irena M. Jovanović Jelena Šuh Vojin Šenk |
author_sort | Živko Bojović |
collection | DOAJ |
description | The rapid expansion of new technologies and services significantly affects society’s development and initiates significant changes within public administration. Many have decided to implement citizen-centric, data-driven, and performance-focused governance and prepare to transform the existing e-government system into a smart government. Along the way, they have encountered problems such as flaws in existing legislation and in the integration of heterogeneous infrastructure from technical, financial, and privacy perspectives. We propose a new approach to information system modeling that introduces an integration layer for existing databases and services and suggests the application of several innovative technologies to achieve better problem-solving, optimal utilization of resources, and policy innovation. To test the effectiveness of the proposed solution, we have used corresponding weighted digraph models to confirm that the proposed solution achieves the desired effects. We have used the time required to collect documents to measure similarity. The obtained results prove the efficiency of the proposed model and indicate that the same model could be used elsewhere in public administration. |
first_indexed | 2024-03-09T13:42:42Z |
format | Article |
id | doaj.art-d87a970f6e5149c5852209b93e3e7259 |
institution | Directory Open Access Journal |
issn | 2076-3417 |
language | English |
last_indexed | 2024-03-09T13:42:42Z |
publishDate | 2023-01-01 |
publisher | MDPI AG |
record_format | Article |
series | Applied Sciences |
spelling | doaj.art-d87a970f6e5149c5852209b93e3e72592023-11-30T21:05:40ZengMDPI AGApplied Sciences2076-34172023-01-01132106210.3390/app13021062Interconnected Government Services: An Approach toward Smart GovernmentŽivko Bojović0Đuro Klipa1Petar D. Bojović2Irena M. Jovanović3Jelena Šuh4Vojin Šenk5Faculty of Technical Sciences, University of Novi Sad, 6 Trg Dositeja Obradovića, 21000 Novi Sad, SerbiaRepublic of Serbia—The Constitutional Court, 15th Bulevar kralja Aleksandra, 11000 Belgrade, SerbiaThe School of Computing, Union University Belgrade, 6/6 Knez Mihailova, 11000 Belgrade, SerbiaThe School of Computing, Union University Belgrade, 6/6 Knez Mihailova, 11000 Belgrade, SerbiaTelekom Srbija, 16a Bulevar Umetnosti, 11000 Belgrade, SerbiaFaculty of Technical Sciences, University of Novi Sad, 6 Trg Dositeja Obradovića, 21000 Novi Sad, SerbiaThe rapid expansion of new technologies and services significantly affects society’s development and initiates significant changes within public administration. Many have decided to implement citizen-centric, data-driven, and performance-focused governance and prepare to transform the existing e-government system into a smart government. Along the way, they have encountered problems such as flaws in existing legislation and in the integration of heterogeneous infrastructure from technical, financial, and privacy perspectives. We propose a new approach to information system modeling that introduces an integration layer for existing databases and services and suggests the application of several innovative technologies to achieve better problem-solving, optimal utilization of resources, and policy innovation. To test the effectiveness of the proposed solution, we have used corresponding weighted digraph models to confirm that the proposed solution achieves the desired effects. We have used the time required to collect documents to measure similarity. The obtained results prove the efficiency of the proposed model and indicate that the same model could be used elsewhere in public administration.https://www.mdpi.com/2076-3417/13/2/1062E-governmentopen datasmart governmentinterconnected government services |
spellingShingle | Živko Bojović Đuro Klipa Petar D. Bojović Irena M. Jovanović Jelena Šuh Vojin Šenk Interconnected Government Services: An Approach toward Smart Government Applied Sciences E-government open data smart government interconnected government services |
title | Interconnected Government Services: An Approach toward Smart Government |
title_full | Interconnected Government Services: An Approach toward Smart Government |
title_fullStr | Interconnected Government Services: An Approach toward Smart Government |
title_full_unstemmed | Interconnected Government Services: An Approach toward Smart Government |
title_short | Interconnected Government Services: An Approach toward Smart Government |
title_sort | interconnected government services an approach toward smart government |
topic | E-government open data smart government interconnected government services |
url | https://www.mdpi.com/2076-3417/13/2/1062 |
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