Interconnected Government Services: An Approach toward Smart Government

The rapid expansion of new technologies and services significantly affects society’s development and initiates significant changes within public administration. Many have decided to implement citizen-centric, data-driven, and performance-focused governance and prepare to transform the existing e-gov...

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Main Authors: Živko Bojović, Đuro Klipa, Petar D. Bojović, Irena M. Jovanović, Jelena Šuh, Vojin Šenk
Format: Article
Language:English
Published: MDPI AG 2023-01-01
Series:Applied Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-3417/13/2/1062
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author Živko Bojović
Đuro Klipa
Petar D. Bojović
Irena M. Jovanović
Jelena Šuh
Vojin Šenk
author_facet Živko Bojović
Đuro Klipa
Petar D. Bojović
Irena M. Jovanović
Jelena Šuh
Vojin Šenk
author_sort Živko Bojović
collection DOAJ
description The rapid expansion of new technologies and services significantly affects society’s development and initiates significant changes within public administration. Many have decided to implement citizen-centric, data-driven, and performance-focused governance and prepare to transform the existing e-government system into a smart government. Along the way, they have encountered problems such as flaws in existing legislation and in the integration of heterogeneous infrastructure from technical, financial, and privacy perspectives. We propose a new approach to information system modeling that introduces an integration layer for existing databases and services and suggests the application of several innovative technologies to achieve better problem-solving, optimal utilization of resources, and policy innovation. To test the effectiveness of the proposed solution, we have used corresponding weighted digraph models to confirm that the proposed solution achieves the desired effects. We have used the time required to collect documents to measure similarity. The obtained results prove the efficiency of the proposed model and indicate that the same model could be used elsewhere in public administration.
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spelling doaj.art-d87a970f6e5149c5852209b93e3e72592023-11-30T21:05:40ZengMDPI AGApplied Sciences2076-34172023-01-01132106210.3390/app13021062Interconnected Government Services: An Approach toward Smart GovernmentŽivko Bojović0Đuro Klipa1Petar D. Bojović2Irena M. Jovanović3Jelena Šuh4Vojin Šenk5Faculty of Technical Sciences, University of Novi Sad, 6 Trg Dositeja Obradovića, 21000 Novi Sad, SerbiaRepublic of Serbia—The Constitutional Court, 15th Bulevar kralja Aleksandra, 11000 Belgrade, SerbiaThe School of Computing, Union University Belgrade, 6/6 Knez Mihailova, 11000 Belgrade, SerbiaThe School of Computing, Union University Belgrade, 6/6 Knez Mihailova, 11000 Belgrade, SerbiaTelekom Srbija, 16a Bulevar Umetnosti, 11000 Belgrade, SerbiaFaculty of Technical Sciences, University of Novi Sad, 6 Trg Dositeja Obradovića, 21000 Novi Sad, SerbiaThe rapid expansion of new technologies and services significantly affects society’s development and initiates significant changes within public administration. Many have decided to implement citizen-centric, data-driven, and performance-focused governance and prepare to transform the existing e-government system into a smart government. Along the way, they have encountered problems such as flaws in existing legislation and in the integration of heterogeneous infrastructure from technical, financial, and privacy perspectives. We propose a new approach to information system modeling that introduces an integration layer for existing databases and services and suggests the application of several innovative technologies to achieve better problem-solving, optimal utilization of resources, and policy innovation. To test the effectiveness of the proposed solution, we have used corresponding weighted digraph models to confirm that the proposed solution achieves the desired effects. We have used the time required to collect documents to measure similarity. The obtained results prove the efficiency of the proposed model and indicate that the same model could be used elsewhere in public administration.https://www.mdpi.com/2076-3417/13/2/1062E-governmentopen datasmart governmentinterconnected government services
spellingShingle Živko Bojović
Đuro Klipa
Petar D. Bojović
Irena M. Jovanović
Jelena Šuh
Vojin Šenk
Interconnected Government Services: An Approach toward Smart Government
Applied Sciences
E-government
open data
smart government
interconnected government services
title Interconnected Government Services: An Approach toward Smart Government
title_full Interconnected Government Services: An Approach toward Smart Government
title_fullStr Interconnected Government Services: An Approach toward Smart Government
title_full_unstemmed Interconnected Government Services: An Approach toward Smart Government
title_short Interconnected Government Services: An Approach toward Smart Government
title_sort interconnected government services an approach toward smart government
topic E-government
open data
smart government
interconnected government services
url https://www.mdpi.com/2076-3417/13/2/1062
work_keys_str_mv AT zivkobojovic interconnectedgovernmentservicesanapproachtowardsmartgovernment
AT đuroklipa interconnectedgovernmentservicesanapproachtowardsmartgovernment
AT petardbojovic interconnectedgovernmentservicesanapproachtowardsmartgovernment
AT irenamjovanovic interconnectedgovernmentservicesanapproachtowardsmartgovernment
AT jelenasuh interconnectedgovernmentservicesanapproachtowardsmartgovernment
AT vojinsenk interconnectedgovernmentservicesanapproachtowardsmartgovernment