Out of the building, into the fire: An analysis of cognitive biases during entrepreneurial interviews

A major source of failure for new ventures is the entrepreneurs’ misunderstanding of the product-market fit. Recently, researchers have suggested that to get a better understanding of the product-market fit, entrepreneurs should “get out of the building” and interview many customers. This approach,...

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Bibliographic Details
Main Authors: Tianxu Chen, Mark Simon, John Kim, Brian Poploskie
Format: Article
Language:English
Published: Emerald Publishing 2015-03-01
Series:New England Journal of Entrepreneurship
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/NEJE-18-01-2015-B004/full/pdf?title=out-of-the-building-into-the-fire-an-analysis-of-cognitive-biases-during-entrepreneurial-interviews
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author Tianxu Chen
Mark Simon
John Kim
Brian Poploskie
author_facet Tianxu Chen
Mark Simon
John Kim
Brian Poploskie
author_sort Tianxu Chen
collection DOAJ
description A major source of failure for new ventures is the entrepreneurs’ misunderstanding of the product-market fit. Recently, researchers have suggested that to get a better understanding of the product-market fit, entrepreneurs should “get out of the building” and interview many customers. This approach, while advantageous, is not without drawbacks. This article presents a conceptual model that incorporates the characteristics of “getting out of the building” to conduct customer interviews, and the biases that can arise to influence the entrepreneurs’ misjudgment of the product-market fit. We provide recommendations to overcome these biases.
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spelling doaj.art-d924616666874878878bbfa21f0208a02022-12-21T19:08:01ZengEmerald PublishingNew England Journal of Entrepreneurship2574-89042015-03-01181597010.1108/NEJE-18-01-2015-B004Out of the building, into the fire: An analysis of cognitive biases during entrepreneurial interviewsTianxu Chen0Mark Simon1John Kim2Brian Poploskie3Oakland UniversityOakland UniversityOakland UniversityOakland UniversityA major source of failure for new ventures is the entrepreneurs’ misunderstanding of the product-market fit. Recently, researchers have suggested that to get a better understanding of the product-market fit, entrepreneurs should “get out of the building” and interview many customers. This approach, while advantageous, is not without drawbacks. This article presents a conceptual model that incorporates the characteristics of “getting out of the building” to conduct customer interviews, and the biases that can arise to influence the entrepreneurs’ misjudgment of the product-market fit. We provide recommendations to overcome these biases.https://www.emerald.com/insight/content/doi/10.1108/NEJE-18-01-2015-B004/full/pdf?title=out-of-the-building-into-the-fire-an-analysis-of-cognitive-biases-during-entrepreneurial-interviewsbiases; interviewentrepreneurproductmarket fitopportunity identification
spellingShingle Tianxu Chen
Mark Simon
John Kim
Brian Poploskie
Out of the building, into the fire: An analysis of cognitive biases during entrepreneurial interviews
New England Journal of Entrepreneurship
biases; interview
entrepreneur
productmarket fit
opportunity identification
title Out of the building, into the fire: An analysis of cognitive biases during entrepreneurial interviews
title_full Out of the building, into the fire: An analysis of cognitive biases during entrepreneurial interviews
title_fullStr Out of the building, into the fire: An analysis of cognitive biases during entrepreneurial interviews
title_full_unstemmed Out of the building, into the fire: An analysis of cognitive biases during entrepreneurial interviews
title_short Out of the building, into the fire: An analysis of cognitive biases during entrepreneurial interviews
title_sort out of the building into the fire an analysis of cognitive biases during entrepreneurial interviews
topic biases; interview
entrepreneur
productmarket fit
opportunity identification
url https://www.emerald.com/insight/content/doi/10.1108/NEJE-18-01-2015-B004/full/pdf?title=out-of-the-building-into-the-fire-an-analysis-of-cognitive-biases-during-entrepreneurial-interviews
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