Evaluation of the quality of performance of Rajaee Hospital, Tonekabon, Iran, based on Malcolm Baldrige model

Introduction and Purpose: Evaluation of performance quality plays an important role in client satisfaction, especially in hospitals as healthcare providers. Therefore, we aimed to investigate the quality of performance of Rajaee Hospital in Tonekabon, Iran. Methods: This descriptive survey was perfo...

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Bibliographic Details
Main Authors: mohammad mehdi mardanshahi, Mohammad Sadegh Sohrabinejad, Mohammad Hasan Shakki
Format: Article
Language:fas
Published: Mazandaran University of Medical Sciences 2016-03-01
Series:تحقیقات سلامت در جامعه
Subjects:
Online Access:http://jhc.mazums.ac.ir/browse.php?a_code=A-10-4363-1&slc_lang=en&sid=1