Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di Bali
Hospitality industry which is a service industry, inseparable from the role of process performance influence the waiter, where it plays an important role in the operational work which is part of the main elements to be a qualified waiter. Regarding the theories that support for the strengthening of...
| Main Author: | |
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| Format: | Article |
| Language: | English |
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Bina Nusantara University
2010-05-01
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| Series: | Binus Business Review |
| Subjects: | |
| Online Access: | https://journal.binus.ac.id/index.php/BBR/article/view/1061 |
| _version_ | 1827833559338975232 |
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| author | Yuliana Yuliana |
| author_facet | Yuliana Yuliana |
| author_sort | Yuliana Yuliana |
| collection | DOAJ |
| description | Hospitality industry which is a service industry, inseparable from the role of process performance influence the waiter, where it plays an important role in the operational work which is part of the main elements to be a qualified waiter. Regarding the theories that support for the strengthening of this title is taken several interrelated theories regarding operational performance with the waitress at the Hotel X Bali. Research carried out by using descriptive correlation method by distributing questionnaires to employees and guests who later data processing using likertt scale. From the discussions that there will be value in the correlation (r) of 0.7263, which means there is a positive relationship between operational performance with the waiter, with a strong degree of correlation. Leverage rate coefficient (Determination) amounted to 52.75%, it can be said that the waitress who was influenced by the performance of the operational level of 52.75% and the remaining 47.25% influenced by other factors, such as motivation, working environment, and compensation. |
| first_indexed | 2024-03-12T05:32:52Z |
| format | Article |
| id | doaj.art-d93cc85c235844dc84e5dcda52115c19 |
| institution | Directory Open Access Journal |
| issn | 2087-1228 2476-9053 |
| language | English |
| last_indexed | 2024-03-12T05:32:52Z |
| publishDate | 2010-05-01 |
| publisher | Bina Nusantara University |
| record_format | Article |
| series | Binus Business Review |
| spelling | doaj.art-d93cc85c235844dc84e5dcda52115c192023-09-03T06:47:42ZengBina Nusantara UniversityBinus Business Review2087-12282476-90532010-05-011112613210.21512/bbr.v1i1.1061844Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di BaliYuliana Yuliana0Universitas Bina NusantaraHospitality industry which is a service industry, inseparable from the role of process performance influence the waiter, where it plays an important role in the operational work which is part of the main elements to be a qualified waiter. Regarding the theories that support for the strengthening of this title is taken several interrelated theories regarding operational performance with the waitress at the Hotel X Bali. Research carried out by using descriptive correlation method by distributing questionnaires to employees and guests who later data processing using likertt scale. From the discussions that there will be value in the correlation (r) of 0.7263, which means there is a positive relationship between operational performance with the waiter, with a strong degree of correlation. Leverage rate coefficient (Determination) amounted to 52.75%, it can be said that the waitress who was influenced by the performance of the operational level of 52.75% and the remaining 47.25% influenced by other factors, such as motivation, working environment, and compensation.https://journal.binus.ac.id/index.php/BBR/article/view/1061impactperformancehotel operation |
| spellingShingle | Yuliana Yuliana Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di Bali Binus Business Review impact performance hotel operation |
| title | Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di Bali |
| title_full | Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di Bali |
| title_fullStr | Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di Bali |
| title_full_unstemmed | Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di Bali |
| title_short | Pengaruh Kinerja Pramusaji terhadap Operasional Hotel X di Bali |
| title_sort | pengaruh kinerja pramusaji terhadap operasional hotel x di bali |
| topic | impact performance hotel operation |
| url | https://journal.binus.ac.id/index.php/BBR/article/view/1061 |
| work_keys_str_mv | AT yulianayuliana pengaruhkinerjapramusajiterhadapoperasionalhotelxdibali |