Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional study

Abstract Aim Work dissatisfaction, burnout and workforce shortage are major problems in healthcare globally, all of which are associated with QWL. Previous studies have found that the QWL of healthcare professionals is moderate or low. The aim was to describe the quality of working life (QWL) of emp...

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Main Authors: Reetta Kesti, Outi Kanste, Jenni Konttila, Anne Oikarinen
Format: Article
Language:English
Published: Wiley 2023-09-01
Series:Nursing Open
Subjects:
Online Access:https://doi.org/10.1002/nop2.1896
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author Reetta Kesti
Outi Kanste
Jenni Konttila
Anne Oikarinen
author_facet Reetta Kesti
Outi Kanste
Jenni Konttila
Anne Oikarinen
author_sort Reetta Kesti
collection DOAJ
description Abstract Aim Work dissatisfaction, burnout and workforce shortage are major problems in healthcare globally, all of which are associated with QWL. Previous studies have found that the QWL of healthcare professionals is moderate or low. The aim was to describe the quality of working life (QWL) of employees working in public healthcare and describe the association between QWL and background variables. Design This study had a quantitative cross‐sectional survey design. Methods Data was collected from the employees of a Finnish healthcare organization in autumn 2021 using an online questionnaire (n = 837). Convenience sampling was used in the selection of the healthcare organization. The study was reported according to STROBE guidelines. Results The QWL was moderate, and the mean QWL index calculated from the questionnaire responses was 0.524. The QWL index was lowest in healthcare professionals and highest in upper management, with some dissatisfaction towards leadership noted.
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spelling doaj.art-d94eb62f999d45ebb434abe5c5d2187a2023-08-31T11:40:43ZengWileyNursing Open2054-10582023-09-011096455646410.1002/nop2.1896Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional studyReetta Kesti0Outi Kanste1Jenni Konttila2Anne Oikarinen3Master of Health Sciences, Research Unit of Nursing Science and Health Management, Faculty of Medicine University of Oulu Oulu FinlandPhD, Adjunct Professor, University Lecturer, Research Unit of Nursing Science and Health Management, Faculty of Medicine University of Oulu Oulu FinlandPhD, Post‐doctoral Researcher, Research Unit of Nursing Science and Health Management, Faculty of Medicine University of Oulu Oulu FinlandPhD, University Lecturer, Research Unit of Nursing Science and Health Management, Faculty of Medicine University of Oulu Oulu FinlandAbstract Aim Work dissatisfaction, burnout and workforce shortage are major problems in healthcare globally, all of which are associated with QWL. Previous studies have found that the QWL of healthcare professionals is moderate or low. The aim was to describe the quality of working life (QWL) of employees working in public healthcare and describe the association between QWL and background variables. Design This study had a quantitative cross‐sectional survey design. Methods Data was collected from the employees of a Finnish healthcare organization in autumn 2021 using an online questionnaire (n = 837). Convenience sampling was used in the selection of the healthcare organization. The study was reported according to STROBE guidelines. Results The QWL was moderate, and the mean QWL index calculated from the questionnaire responses was 0.524. The QWL index was lowest in healthcare professionals and highest in upper management, with some dissatisfaction towards leadership noted.https://doi.org/10.1002/nop2.1896employeeshealthcare professionalsmanagementpublic sectorquality of working life
spellingShingle Reetta Kesti
Outi Kanste
Jenni Konttila
Anne Oikarinen
Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional study
Nursing Open
employees
healthcare professionals
management
public sector
quality of working life
title Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional study
title_full Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional study
title_fullStr Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional study
title_full_unstemmed Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional study
title_short Quality of working life of employees in public healthcare organization in Finland: A cross‐sectional study
title_sort quality of working life of employees in public healthcare organization in finland a cross sectional study
topic employees
healthcare professionals
management
public sector
quality of working life
url https://doi.org/10.1002/nop2.1896
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AT anneoikarinen qualityofworkinglifeofemployeesinpublichealthcareorganizationinfinlandacrosssectionalstudy