Models of Quality Management in the Tourism Field
Integrated Quality Management must not be considered as a method guaranteeing immediatesuccess, but it may lead to certain key-benefits on the grounds of which success may be achieved. The qualityexists only if a product or a service fulfills the demands and the expectations of the customers. Conseq...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Danubius University
2009-06-01
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| Series: | EIRP Proceedings |
| Subjects: | |
| Online Access: | http://www.proceedings.univ-danubius.ro/index.php/eirp/article/view/507/466 |