Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.

An electricity demand reduction project based on comprehensive residential consumer engagement was established within an Australian community in 2008. By 2011, both the peak demand and grid supplied electricity consumption had decreased to below pre-intervention levels. This case study research expl...

Full description

Bibliographic Details
Main Authors: Peter Morris, Laurie Buys, Desley Vine
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2014-01-01
Series:PLoS ONE
Online Access:http://europepmc.org/articles/PMC4076285?pdf=render
_version_ 1817977402970603520
author Peter Morris
Laurie Buys
Desley Vine
author_facet Peter Morris
Laurie Buys
Desley Vine
author_sort Peter Morris
collection DOAJ
description An electricity demand reduction project based on comprehensive residential consumer engagement was established within an Australian community in 2008. By 2011, both the peak demand and grid supplied electricity consumption had decreased to below pre-intervention levels. This case study research explored the relationship developed between the utility, community and individual consumer from the residential customer perspective through qualitative research of 22 residential households. It is proposed that an energy utility can be highly successful at peak demand reduction by becoming a community member and a peer to residential consumers and developing the necessary trust, access, influence and partnership required to create the responsive environment to change. A peer-community approach could provide policymakers with a pathway for implementing pro-environmental behaviour for low carbon communities, as well as peak demand reduction, thereby addressing government emission targets while limiting the cost of living increases from infrastructure expenditure.
first_indexed 2024-04-13T22:15:57Z
format Article
id doaj.art-da0b48dad4a94b59b20daa0c0f3de698
institution Directory Open Access Journal
issn 1932-6203
language English
last_indexed 2024-04-13T22:15:57Z
publishDate 2014-01-01
publisher Public Library of Science (PLoS)
record_format Article
series PLoS ONE
spelling doaj.art-da0b48dad4a94b59b20daa0c0f3de6982022-12-22T02:27:32ZengPublic Library of Science (PLoS)PLoS ONE1932-62032014-01-0196e10118910.1371/journal.pone.0101189Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.Peter MorrisLaurie BuysDesley VineAn electricity demand reduction project based on comprehensive residential consumer engagement was established within an Australian community in 2008. By 2011, both the peak demand and grid supplied electricity consumption had decreased to below pre-intervention levels. This case study research explored the relationship developed between the utility, community and individual consumer from the residential customer perspective through qualitative research of 22 residential households. It is proposed that an energy utility can be highly successful at peak demand reduction by becoming a community member and a peer to residential consumers and developing the necessary trust, access, influence and partnership required to create the responsive environment to change. A peer-community approach could provide policymakers with a pathway for implementing pro-environmental behaviour for low carbon communities, as well as peak demand reduction, thereby addressing government emission targets while limiting the cost of living increases from infrastructure expenditure.http://europepmc.org/articles/PMC4076285?pdf=render
spellingShingle Peter Morris
Laurie Buys
Desley Vine
Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.
PLoS ONE
title Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.
title_full Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.
title_fullStr Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.
title_full_unstemmed Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.
title_short Moving from outsider to insider: peer status and partnerships between electricity utilities and residential consumers.
title_sort moving from outsider to insider peer status and partnerships between electricity utilities and residential consumers
url http://europepmc.org/articles/PMC4076285?pdf=render
work_keys_str_mv AT petermorris movingfromoutsidertoinsiderpeerstatusandpartnershipsbetweenelectricityutilitiesandresidentialconsumers
AT lauriebuys movingfromoutsidertoinsiderpeerstatusandpartnershipsbetweenelectricityutilitiesandresidentialconsumers
AT desleyvine movingfromoutsidertoinsiderpeerstatusandpartnershipsbetweenelectricityutilitiesandresidentialconsumers