Uptake of the Ithaka mobile application in Johannesburg, South Africa, for human immunodeficiency virus self-testing result reporting

Background: Human immunodeficiency virus self-testing (HIVST) can reduce facility-based HIV testing barriers; however, no proven applications exist with widespread uptake for self-reporting or linkage to care. Mobile health (mHealth) applications (apps) have shown high usability and feasibility scor...

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Main Authors: Alex E. Fischer, Mothepane Phatsoane, Mohammed Majam, Luke Shankland, Musaed Abrahams, Naleni Rhagnath, Samanta T. Lalla-Edward
Format: Article
Language:English
Published: AOSIS 2021-02-01
Series:Southern African Journal of HIV Medicine
Subjects:
Online Access:https://sajhivmed.org.za/index.php/hivmed/article/view/1197
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author Alex E. Fischer
Mothepane Phatsoane
Mohammed Majam
Luke Shankland
Musaed Abrahams
Naleni Rhagnath
Samanta T. Lalla-Edward
author_facet Alex E. Fischer
Mothepane Phatsoane
Mohammed Majam
Luke Shankland
Musaed Abrahams
Naleni Rhagnath
Samanta T. Lalla-Edward
author_sort Alex E. Fischer
collection DOAJ
description Background: Human immunodeficiency virus self-testing (HIVST) can reduce facility-based HIV testing barriers; however, no proven applications exist with widespread uptake for self-reporting or linkage to care. Mobile health (mHealth) applications (apps) have shown high usability and feasibility scores, so Ithaka was developed for South Africans to self-report HIVST results outside clinical settings. Objectives: This study investigated the use of Ithaka as a support tool for HIVST users, specifically the ability to self-report results. Method: This cross-sectional study was conducted from November 2018 to June 2019. At existing HIVST distribution sites, individuals were given HIVST kits and then invited to use Ithaka. Participants could test at home and report their results through the app anytime. Ithaka tracked when people logged-on, registered, received counselling and reported results. Post-study surveys on user experience were also conducted. Results: Of 751 participants, 531 (70.7%) logged onto the app, 412 (54.9%) registered, 295 (39.3%) received counselling and 168 (22.4%) self-reported results. Participants strongly agreed that Ithaka was useful and that it was easy to upload results. Forty-one participants completed a post-test survey, and 39/41 (95.1%) completed the app journey. Most participants (36/41;87.8%) had no challenges, although 2/41 (4.9%) cited perceived data costs, 2/41 (4.9%) difficulty uploading results and 1/41 (2.4%) language, as challenges. Conclusion: Despite the small sample size, this study has shown that HIVST participants under pragmatic conditions were willing and able to self-report results via the app, whilst also identifying areas of improvement for scaling up.
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spelling doaj.art-da889502cf0f46d6afbaf2b6831fedc62022-12-22T02:22:32ZengAOSISSouthern African Journal of HIV Medicine1608-96932078-67512021-02-01221e1e710.4102/sajhivmed.v22i1.1197733Uptake of the Ithaka mobile application in Johannesburg, South Africa, for human immunodeficiency virus self-testing result reportingAlex E. Fischer0Mothepane Phatsoane1Mohammed Majam2Luke Shankland3Musaed Abrahams4Naleni Rhagnath5Samanta T. Lalla-Edward6Ezintsha, Faculty of Health Science, University of the Witwatersrand, JohannesburgEzintsha, Faculty of Health Science, University of the Witwatersrand, JohannesburgEzintsha, Faculty of Health Science, University of the Witwatersrand, JohannesburgAviro Health, Cape TownAviro Health, Cape TownEzintsha, Faculty of Health Science, University of the Witwatersrand, JohannesburgEzintsha, Faculty of Health Science, University of the Witwatersrand, JohannesburgBackground: Human immunodeficiency virus self-testing (HIVST) can reduce facility-based HIV testing barriers; however, no proven applications exist with widespread uptake for self-reporting or linkage to care. Mobile health (mHealth) applications (apps) have shown high usability and feasibility scores, so Ithaka was developed for South Africans to self-report HIVST results outside clinical settings. Objectives: This study investigated the use of Ithaka as a support tool for HIVST users, specifically the ability to self-report results. Method: This cross-sectional study was conducted from November 2018 to June 2019. At existing HIVST distribution sites, individuals were given HIVST kits and then invited to use Ithaka. Participants could test at home and report their results through the app anytime. Ithaka tracked when people logged-on, registered, received counselling and reported results. Post-study surveys on user experience were also conducted. Results: Of 751 participants, 531 (70.7%) logged onto the app, 412 (54.9%) registered, 295 (39.3%) received counselling and 168 (22.4%) self-reported results. Participants strongly agreed that Ithaka was useful and that it was easy to upload results. Forty-one participants completed a post-test survey, and 39/41 (95.1%) completed the app journey. Most participants (36/41;87.8%) had no challenges, although 2/41 (4.9%) cited perceived data costs, 2/41 (4.9%) difficulty uploading results and 1/41 (2.4%) language, as challenges. Conclusion: Despite the small sample size, this study has shown that HIVST participants under pragmatic conditions were willing and able to self-report results via the app, whilst also identifying areas of improvement for scaling up.https://sajhivmed.org.za/index.php/hivmed/article/view/1197hivhiv self-testself-reportingmobile appmhealthmonitoring and evaluation
spellingShingle Alex E. Fischer
Mothepane Phatsoane
Mohammed Majam
Luke Shankland
Musaed Abrahams
Naleni Rhagnath
Samanta T. Lalla-Edward
Uptake of the Ithaka mobile application in Johannesburg, South Africa, for human immunodeficiency virus self-testing result reporting
Southern African Journal of HIV Medicine
hiv
hiv self-test
self-reporting
mobile app
mhealth
monitoring and evaluation
title Uptake of the Ithaka mobile application in Johannesburg, South Africa, for human immunodeficiency virus self-testing result reporting
title_full Uptake of the Ithaka mobile application in Johannesburg, South Africa, for human immunodeficiency virus self-testing result reporting
title_fullStr Uptake of the Ithaka mobile application in Johannesburg, South Africa, for human immunodeficiency virus self-testing result reporting
title_full_unstemmed Uptake of the Ithaka mobile application in Johannesburg, South Africa, for human immunodeficiency virus self-testing result reporting
title_short Uptake of the Ithaka mobile application in Johannesburg, South Africa, for human immunodeficiency virus self-testing result reporting
title_sort uptake of the ithaka mobile application in johannesburg south africa for human immunodeficiency virus self testing result reporting
topic hiv
hiv self-test
self-reporting
mobile app
mhealth
monitoring and evaluation
url https://sajhivmed.org.za/index.php/hivmed/article/view/1197
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