A Moderated Model: Task Ambiguity and Task Complexity Moderating Servant Leadership and Employees Turnover Intention
Apart from contributing towards GDP and employment generation, SMEs face the challenges of retaining talented employees. Besides other factors, the type of leadership, task ambiguity, and complexity affect employees’ attitudes toward work and organizations. Given its importance, the study examines t...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Karachi Institute of Economics and Technology
2023-06-01
|
| Series: | Market Forces |
| Subjects: | |
| Online Access: | https://kiet.edu.pk/marketforces/index.php/marketforces/article/view/616 |
| _version_ | 1797392495013789696 |
|---|---|
| author | Saif-Ur-Rehaman Abuzar Wajidi |
| author_facet | Saif-Ur-Rehaman Abuzar Wajidi |
| author_sort | Saif-Ur-Rehaman |
| collection | DOAJ |
| description | Apart from contributing towards GDP and employment generation, SMEs face the challenges of retaining talented employees. Besides other factors, the type of leadership, task ambiguity, and complexity affect employees’ attitudes toward work and organizations. Given its importance, the study examines the effect of “servant leadership, task ambiguity, and complexity” on turnover intention. It also examines the moderating roles of “ambiguity and complexity on turnover intentions” in SMEs in Karachi. We collected a sample of 252 from local SMEs in Karachi. The study found servant leadership negatively affects turnover intention. Task ambiguity and task complexity positively affect turnover intention. Task ambiguity insignificantly moderates “servant leadership and turnover intention. Task complexity significantly moderate servant leadership and turnover intention. Due to a lack of job description and direction, employees often get confused, adversely affecting their motivation, well-being, and productivity. We suggest leaders delegate jobs by aligning employees’ characteristics, skills, and job requirements. They must be clear about what they expect from the employees by communicating verbally and in writing. |
| first_indexed | 2024-03-08T23:48:13Z |
| format | Article |
| id | doaj.art-da943821dd6f43b7ba813e40935b96ce |
| institution | Directory Open Access Journal |
| issn | 1816-8434 2309-866X |
| language | English |
| last_indexed | 2024-03-08T23:48:13Z |
| publishDate | 2023-06-01 |
| publisher | Karachi Institute of Economics and Technology |
| record_format | Article |
| series | Market Forces |
| spelling | doaj.art-da943821dd6f43b7ba813e40935b96ce2023-12-13T15:22:04ZengKarachi Institute of Economics and TechnologyMarket Forces1816-84342309-866X2023-06-01181117134https://doi.org/10.51153/mf.v18i1.616A Moderated Model: Task Ambiguity and Task Complexity Moderating Servant Leadership and Employees Turnover Intention Saif-Ur-Rehaman0Abuzar Wajidi1Nazeer Hussian University, Karachi, PakistanHands Institute of Development Studies, Karachi-Pakistan.Apart from contributing towards GDP and employment generation, SMEs face the challenges of retaining talented employees. Besides other factors, the type of leadership, task ambiguity, and complexity affect employees’ attitudes toward work and organizations. Given its importance, the study examines the effect of “servant leadership, task ambiguity, and complexity” on turnover intention. It also examines the moderating roles of “ambiguity and complexity on turnover intentions” in SMEs in Karachi. We collected a sample of 252 from local SMEs in Karachi. The study found servant leadership negatively affects turnover intention. Task ambiguity and task complexity positively affect turnover intention. Task ambiguity insignificantly moderates “servant leadership and turnover intention. Task complexity significantly moderate servant leadership and turnover intention. Due to a lack of job description and direction, employees often get confused, adversely affecting their motivation, well-being, and productivity. We suggest leaders delegate jobs by aligning employees’ characteristics, skills, and job requirements. They must be clear about what they expect from the employees by communicating verbally and in writing. https://kiet.edu.pk/marketforces/index.php/marketforces/article/view/616turnover intentionservant leadershiptask ambiguitytask complexitysmes in karachi. firms must arrange seminarsworkshops |
| spellingShingle | Saif-Ur-Rehaman Abuzar Wajidi A Moderated Model: Task Ambiguity and Task Complexity Moderating Servant Leadership and Employees Turnover Intention Market Forces turnover intention servant leadership task ambiguity task complexity smes in karachi. firms must arrange seminars workshops |
| title | A Moderated Model: Task Ambiguity and Task Complexity Moderating Servant Leadership and Employees Turnover Intention |
| title_full | A Moderated Model: Task Ambiguity and Task Complexity Moderating Servant Leadership and Employees Turnover Intention |
| title_fullStr | A Moderated Model: Task Ambiguity and Task Complexity Moderating Servant Leadership and Employees Turnover Intention |
| title_full_unstemmed | A Moderated Model: Task Ambiguity and Task Complexity Moderating Servant Leadership and Employees Turnover Intention |
| title_short | A Moderated Model: Task Ambiguity and Task Complexity Moderating Servant Leadership and Employees Turnover Intention |
| title_sort | moderated model task ambiguity and task complexity moderating servant leadership and employees turnover intention |
| topic | turnover intention servant leadership task ambiguity task complexity smes in karachi. firms must arrange seminars workshops |
| url | https://kiet.edu.pk/marketforces/index.php/marketforces/article/view/616 |
| work_keys_str_mv | AT saifurrehaman amoderatedmodeltaskambiguityandtaskcomplexitymoderatingservantleadershipandemployeesturnoverintention AT abuzarwajidi amoderatedmodeltaskambiguityandtaskcomplexitymoderatingservantleadershipandemployeesturnoverintention AT saifurrehaman moderatedmodeltaskambiguityandtaskcomplexitymoderatingservantleadershipandemployeesturnoverintention AT abuzarwajidi moderatedmodeltaskambiguityandtaskcomplexitymoderatingservantleadershipandemployeesturnoverintention |