Providing culturally sensitive diabetes self-management education and support for black African and Caribbean communities: a qualitative exploration of the challenges experienced by healthcare practitioners in inner London

Introduction Poor access to, and engagement with, diabetes healthcare is a significant issue for black British communities who are disproportionately burdened by type 2 diabetes (T2D). Tackling these inequalities is a healthcare priority. The purpose of this research was to explore the experiences o...

Full description

Bibliographic Details
Main Authors: Carol Rivas, Seeromanie Harding, Louise M Goff, Amanda Moore
Format: Article
Language:English
Published: BMJ Publishing Group 2020-12-01
Series:BMJ Open Diabetes Research & Care
Online Access:https://drc.bmj.com/content/8/2/e001818.full
_version_ 1818732313255608320
author Carol Rivas
Seeromanie Harding
Louise M Goff
Amanda Moore
author_facet Carol Rivas
Seeromanie Harding
Louise M Goff
Amanda Moore
author_sort Carol Rivas
collection DOAJ
description Introduction Poor access to, and engagement with, diabetes healthcare is a significant issue for black British communities who are disproportionately burdened by type 2 diabetes (T2D). Tackling these inequalities is a healthcare priority. The purpose of this research was to explore the experiences of healthcare practitioners providing diabetes self-management education and support (DSMES) to African and Caribbean adults living with T2D to inform the development of a culturally tailored DSMES program.Research design and methods Semi-structured interviews were carried out with a range of healthcare practitioners including diabetes specialist nurses, dietitians and general practitioners based in primary care in inner London. Thematic content analysis was used to identify barriers and facilitators relating to the provision of effective DSMES.Results Ten interviews were conducted. There was a strong consensus among healthcare practitioners for the importance of DSMES in T2D healthcare. However, practitioners discussed this area of practice as overwhelmingly challenging and recognized a wide range of barriers that they face. Four themes were identified: (1) The tension between structural and responsive care needs, particularly with growing numbers of patients alongside incentivized targets driving a care agenda that does not meet the needs of diverse communities; (2) challenges posed by cultural beliefs and practices, particularly a distrust of conventional medicine, rejection of body mass index standards and a belief in ‘God’s will’; (3) building relationships through cultural understanding: insiders and outsiders, particularly the benefits of racial concordance and cultural knowledge/resources and (4) getting the messages across, particularly the need to address gaps in structured education.Conclusion Provision of culturally sensitive DSMES is a challenging area of practice for practitioners, who recognize the need for more training and resources to support them in developing cultural competence. Nonetheless, practitioners recognize the importance of DSMES and are striving to provide culturally sensitive care to their patients.
first_indexed 2024-12-17T23:31:35Z
format Article
id doaj.art-daa8b05c380f4850bd11463bf3d6fc01
institution Directory Open Access Journal
issn 2052-4897
language English
last_indexed 2024-12-17T23:31:35Z
publishDate 2020-12-01
publisher BMJ Publishing Group
record_format Article
series BMJ Open Diabetes Research & Care
spelling doaj.art-daa8b05c380f4850bd11463bf3d6fc012022-12-21T21:28:39ZengBMJ Publishing GroupBMJ Open Diabetes Research & Care2052-48972020-12-018210.1136/bmjdrc-2020-001818Providing culturally sensitive diabetes self-management education and support for black African and Caribbean communities: a qualitative exploration of the challenges experienced by healthcare practitioners in inner LondonCarol Rivas0Seeromanie Harding1Louise M Goff2Amanda Moore3Department of Social Science, University College London, London, UKDepartment of Nutritional Sciences, King’s College London, London, UKDepartment of Nutritional Sciences, King’s College London, London, UKDepartment of Nutritional Sciences, King’s College London, London, UKIntroduction Poor access to, and engagement with, diabetes healthcare is a significant issue for black British communities who are disproportionately burdened by type 2 diabetes (T2D). Tackling these inequalities is a healthcare priority. The purpose of this research was to explore the experiences of healthcare practitioners providing diabetes self-management education and support (DSMES) to African and Caribbean adults living with T2D to inform the development of a culturally tailored DSMES program.Research design and methods Semi-structured interviews were carried out with a range of healthcare practitioners including diabetes specialist nurses, dietitians and general practitioners based in primary care in inner London. Thematic content analysis was used to identify barriers and facilitators relating to the provision of effective DSMES.Results Ten interviews were conducted. There was a strong consensus among healthcare practitioners for the importance of DSMES in T2D healthcare. However, practitioners discussed this area of practice as overwhelmingly challenging and recognized a wide range of barriers that they face. Four themes were identified: (1) The tension between structural and responsive care needs, particularly with growing numbers of patients alongside incentivized targets driving a care agenda that does not meet the needs of diverse communities; (2) challenges posed by cultural beliefs and practices, particularly a distrust of conventional medicine, rejection of body mass index standards and a belief in ‘God’s will’; (3) building relationships through cultural understanding: insiders and outsiders, particularly the benefits of racial concordance and cultural knowledge/resources and (4) getting the messages across, particularly the need to address gaps in structured education.Conclusion Provision of culturally sensitive DSMES is a challenging area of practice for practitioners, who recognize the need for more training and resources to support them in developing cultural competence. Nonetheless, practitioners recognize the importance of DSMES and are striving to provide culturally sensitive care to their patients.https://drc.bmj.com/content/8/2/e001818.full
spellingShingle Carol Rivas
Seeromanie Harding
Louise M Goff
Amanda Moore
Providing culturally sensitive diabetes self-management education and support for black African and Caribbean communities: a qualitative exploration of the challenges experienced by healthcare practitioners in inner London
BMJ Open Diabetes Research & Care
title Providing culturally sensitive diabetes self-management education and support for black African and Caribbean communities: a qualitative exploration of the challenges experienced by healthcare practitioners in inner London
title_full Providing culturally sensitive diabetes self-management education and support for black African and Caribbean communities: a qualitative exploration of the challenges experienced by healthcare practitioners in inner London
title_fullStr Providing culturally sensitive diabetes self-management education and support for black African and Caribbean communities: a qualitative exploration of the challenges experienced by healthcare practitioners in inner London
title_full_unstemmed Providing culturally sensitive diabetes self-management education and support for black African and Caribbean communities: a qualitative exploration of the challenges experienced by healthcare practitioners in inner London
title_short Providing culturally sensitive diabetes self-management education and support for black African and Caribbean communities: a qualitative exploration of the challenges experienced by healthcare practitioners in inner London
title_sort providing culturally sensitive diabetes self management education and support for black african and caribbean communities a qualitative exploration of the challenges experienced by healthcare practitioners in inner london
url https://drc.bmj.com/content/8/2/e001818.full
work_keys_str_mv AT carolrivas providingculturallysensitivediabetesselfmanagementeducationandsupportforblackafricanandcaribbeancommunitiesaqualitativeexplorationofthechallengesexperiencedbyhealthcarepractitionersininnerlondon
AT seeromanieharding providingculturallysensitivediabetesselfmanagementeducationandsupportforblackafricanandcaribbeancommunitiesaqualitativeexplorationofthechallengesexperiencedbyhealthcarepractitionersininnerlondon
AT louisemgoff providingculturallysensitivediabetesselfmanagementeducationandsupportforblackafricanandcaribbeancommunitiesaqualitativeexplorationofthechallengesexperiencedbyhealthcarepractitionersininnerlondon
AT amandamoore providingculturallysensitivediabetesselfmanagementeducationandsupportforblackafricanandcaribbeancommunitiesaqualitativeexplorationofthechallengesexperiencedbyhealthcarepractitionersininnerlondon