The role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior: a conceptual framework
The current paper develops a conceptual framework to investigate the role of the two bases of trust (cognitive and affective), and foci of trust (supervisor and management) in the relationship between organizational justice and organizational citizenship behavior. The purpose of the current paper is...
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| Format: | Article |
| Language: | English |
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Vilnius Gediminas Technical University
2014-06-01
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| Series: | Business: Theory and Practice |
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| Online Access: | https://journals.vgtu.lt/index.php/BTP/article/view/8394 |
| _version_ | 1827361883984756736 |
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| author | Prerna Chhetri |
| author_facet | Prerna Chhetri |
| author_sort | Prerna Chhetri |
| collection | DOAJ |
| description | The current paper develops a conceptual framework to investigate the role of the two bases of trust (cognitive and affective), and foci of trust (supervisor and management) in the relationship between organizational justice and organizational citizenship behavior. The purpose of the current paper is to propose a framework for the multi dimensionality of trustcognitive and affective trust, in mediating the relationship between organizational justice and organizational citizenship behavior. It is proposed that cognitive trust in management will mediate the relationship between distributive justice, and OCBO and between procedural justice and OCBO. It is also proposed that affective trust in immediate supervisor will mediate the relationship between Interactional Justice and citizenship behavior directed towards the individual.The paper attempts to understand if the bases of trust (cognitive and affective) and foci of trust (trust in management and trust in immediate supervisor) will answer the call of researchers for understanding the reason for the different impact of justice on OCB. |
| first_indexed | 2024-03-08T07:13:58Z |
| format | Article |
| id | doaj.art-dac585b60ce84ff2a989e5f835c6e684 |
| institution | Directory Open Access Journal |
| issn | 1648-0627 1822-4202 |
| language | English |
| last_indexed | 2024-03-08T07:13:58Z |
| publishDate | 2014-06-01 |
| publisher | Vilnius Gediminas Technical University |
| record_format | Article |
| series | Business: Theory and Practice |
| spelling | doaj.art-dac585b60ce84ff2a989e5f835c6e6842024-02-03T01:44:01ZengVilnius Gediminas Technical UniversityBusiness: Theory and Practice1648-06271822-42022014-06-0115210.3846/btp.2014.17The role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior: a conceptual frameworkPrerna Chhetri0IBS Hyderabad (IFHE), Survey No. 156/157, Dontanapally Village, Shankerpalli, Mandal, Ranga Reddy District, Hyderabad501504, IndiaThe current paper develops a conceptual framework to investigate the role of the two bases of trust (cognitive and affective), and foci of trust (supervisor and management) in the relationship between organizational justice and organizational citizenship behavior. The purpose of the current paper is to propose a framework for the multi dimensionality of trustcognitive and affective trust, in mediating the relationship between organizational justice and organizational citizenship behavior. It is proposed that cognitive trust in management will mediate the relationship between distributive justice, and OCBO and between procedural justice and OCBO. It is also proposed that affective trust in immediate supervisor will mediate the relationship between Interactional Justice and citizenship behavior directed towards the individual.The paper attempts to understand if the bases of trust (cognitive and affective) and foci of trust (trust in management and trust in immediate supervisor) will answer the call of researchers for understanding the reason for the different impact of justice on OCB.https://journals.vgtu.lt/index.php/BTP/article/view/8394organizational justicecognitive trustaffective trustand organizational citizenship behavior |
| spellingShingle | Prerna Chhetri The role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior: a conceptual framework Business: Theory and Practice organizational justice cognitive trust affective trust and organizational citizenship behavior |
| title | The role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior: a conceptual framework |
| title_full | The role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior: a conceptual framework |
| title_fullStr | The role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior: a conceptual framework |
| title_full_unstemmed | The role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior: a conceptual framework |
| title_short | The role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior: a conceptual framework |
| title_sort | role of cognitive and affective trust in the relationship between organizational justice and organizational citizenship behavior a conceptual framework |
| topic | organizational justice cognitive trust affective trust and organizational citizenship behavior |
| url | https://journals.vgtu.lt/index.php/BTP/article/view/8394 |
| work_keys_str_mv | AT prernachhetri theroleofcognitiveandaffectivetrustintherelationshipbetweenorganizationaljusticeandorganizationalcitizenshipbehavioraconceptualframework AT prernachhetri roleofcognitiveandaffectivetrustintherelationshipbetweenorganizationaljusticeandorganizationalcitizenshipbehavioraconceptualframework |