The Opinion of Visitors on the Touristic Attractions and Services of the Esterhazy Castle of Fertőd

The lately renovated Esterhazy Palace is one of Europe’s biggest Baroque palaces. This paper examines the visitors’ opinion of this worldwide famous palace. This survey-based study was carried out in 2016/2017. The sample was of 800 people, using paper-based questionnaire. It emerged from the study...

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Main Authors: László A. Bodrogai, Orsolya Szigeti
Format: Article
Language:English
Published: University of Debrecen 2018-12-01
Series:Apstract: Applied Studies in Agribusiness and Commerce
Subjects:
Online Access:https://ojs.lib.unideb.hu/apstract/article/view/5181
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author László A. Bodrogai
Orsolya Szigeti
author_facet László A. Bodrogai
Orsolya Szigeti
author_sort László A. Bodrogai
collection DOAJ
description The lately renovated Esterhazy Palace is one of Europe’s biggest Baroque palaces. This paper examines the visitors’ opinion of this worldwide famous palace. This survey-based study was carried out in 2016/2017. The sample was of 800 people, using paper-based questionnaire. It emerged from the study that the visitors needed to be separated analyzed differently under and above 18 years of age, because the push and pull factors vary significantly. Other words, the adult visitors (persons, families) decided themselves to go and see or not, but the young people were influenced by their teachers. Other important lessons of the study was that the visiting process does not end with the viewing of rooms and tools, but the different souvenirs and providing further information, and services are also part of it. This is evidenced by the fact that the worst rating was given by the related service. Organizing and ensuring this is an important task of the management of the palace. JEL Classification: M3. O18, Z32
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spelling doaj.art-dad4bf85279542118cd70a922d7edba32022-12-21T19:10:59ZengUniversity of DebrecenApstract: Applied Studies in Agribusiness and Commerce1789-221X1789-78742018-12-01123-410.19041/APSTRACT/2018/3-4/11The Opinion of Visitors on the Touristic Attractions and Services of the Esterhazy Castle of FertődLászló A. Bodrogai0 Orsolya Szigeti1Kaposvár University, Faculty of Economic Science. Doctoral School in Management and Organizational SciencesKaposvár University. Faculty of Economic Science. Institute of Marketing and ManagementThe lately renovated Esterhazy Palace is one of Europe’s biggest Baroque palaces. This paper examines the visitors’ opinion of this worldwide famous palace. This survey-based study was carried out in 2016/2017. The sample was of 800 people, using paper-based questionnaire. It emerged from the study that the visitors needed to be separated analyzed differently under and above 18 years of age, because the push and pull factors vary significantly. Other words, the adult visitors (persons, families) decided themselves to go and see or not, but the young people were influenced by their teachers. Other important lessons of the study was that the visiting process does not end with the viewing of rooms and tools, but the different souvenirs and providing further information, and services are also part of it. This is evidenced by the fact that the worst rating was given by the related service. Organizing and ensuring this is an important task of the management of the palace. JEL Classification: M3. O18, Z32https://ojs.lib.unideb.hu/apstract/article/view/5181Cultural Heritage TourismManagementEsterházy Palace FertődVisitor Survey
spellingShingle László A. Bodrogai
Orsolya Szigeti
The Opinion of Visitors on the Touristic Attractions and Services of the Esterhazy Castle of Fertőd
Apstract: Applied Studies in Agribusiness and Commerce
Cultural Heritage Tourism
Management
Esterházy Palace Fertőd
Visitor Survey
title The Opinion of Visitors on the Touristic Attractions and Services of the Esterhazy Castle of Fertőd
title_full The Opinion of Visitors on the Touristic Attractions and Services of the Esterhazy Castle of Fertőd
title_fullStr The Opinion of Visitors on the Touristic Attractions and Services of the Esterhazy Castle of Fertőd
title_full_unstemmed The Opinion of Visitors on the Touristic Attractions and Services of the Esterhazy Castle of Fertőd
title_short The Opinion of Visitors on the Touristic Attractions and Services of the Esterhazy Castle of Fertőd
title_sort opinion of visitors on the touristic attractions and services of the esterhazy castle of fertod
topic Cultural Heritage Tourism
Management
Esterházy Palace Fertőd
Visitor Survey
url https://ojs.lib.unideb.hu/apstract/article/view/5181
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