A dialogue-based web application enhances personalized access to healthcare professionals – an intervention study
<p>Abstract</p> <p>Background</p> <p>In today’s short stay hospital settings the contact time for patients is reduced. However, it seems to be more important for the patients that the healthcare professionals are easy to get in contact with during the whole course of tr...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
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BMC
2012-09-01
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| Series: | BMC Medical Informatics and Decision Making |
| Subjects: | |
| Online Access: | http://www.biomedcentral.com/1472-6947/12/96 |
| _version_ | 1818663597050429440 |
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| author | Bjoernes Charlotte D Laursen Birgitte S Delmar Charlotte Cummings Elizabeth Nøhr Christian |
| author_facet | Bjoernes Charlotte D Laursen Birgitte S Delmar Charlotte Cummings Elizabeth Nøhr Christian |
| author_sort | Bjoernes Charlotte D |
| collection | DOAJ |
| description | <p>Abstract</p> <p>Background</p> <p>In today’s short stay hospital settings the contact time for patients is reduced. However, it seems to be more important for the patients that the healthcare professionals are easy to get in contact with during the whole course of treatment, and to have the opportunity to exchange information, as a basis for obtaining individualized information and support. Therefore, the aim was to explore the ability of a dialogue-based application to contribute to accessibility of the healthcare professionals and exchangeability of information.</p> <p>Method</p> <p>An application for online written and asynchronous contacts was developed, implemented in clinical practice, and evaluated. The qualitative effect of the online contact was explored using a Web-based survey comprised of open-ended questions.</p> <p>Results</p> <p>Patients valued the online contacts and experienced feelings of partnership in dialogue, in a flexible and calm environment, which supported their ability to be active partners and feelings of freedom and security.</p> <p>Conclusion</p> <p>The online asynchronous written environment can contribute to accessibility and exchangeability, and add new possibilities for dialogues from which the patients can benefit. The individualized information obtained via online contact empowers the patients. The Internet-based contacts are a way to differentiate and expand the possibilities for contacts outside the few scheduled face-to-face hospital contacts.</p> |
| first_indexed | 2024-12-17T05:19:22Z |
| format | Article |
| id | doaj.art-db03627ec28e48359e75f7a923a92297 |
| institution | Directory Open Access Journal |
| issn | 1472-6947 |
| language | English |
| last_indexed | 2024-12-17T05:19:22Z |
| publishDate | 2012-09-01 |
| publisher | BMC |
| record_format | Article |
| series | BMC Medical Informatics and Decision Making |
| spelling | doaj.art-db03627ec28e48359e75f7a923a922972022-12-21T22:02:01ZengBMCBMC Medical Informatics and Decision Making1472-69472012-09-011219610.1186/1472-6947-12-96A dialogue-based web application enhances personalized access to healthcare professionals – an intervention studyBjoernes Charlotte DLaursen Birgitte SDelmar CharlotteCummings ElizabethNøhr Christian<p>Abstract</p> <p>Background</p> <p>In today’s short stay hospital settings the contact time for patients is reduced. However, it seems to be more important for the patients that the healthcare professionals are easy to get in contact with during the whole course of treatment, and to have the opportunity to exchange information, as a basis for obtaining individualized information and support. Therefore, the aim was to explore the ability of a dialogue-based application to contribute to accessibility of the healthcare professionals and exchangeability of information.</p> <p>Method</p> <p>An application for online written and asynchronous contacts was developed, implemented in clinical practice, and evaluated. The qualitative effect of the online contact was explored using a Web-based survey comprised of open-ended questions.</p> <p>Results</p> <p>Patients valued the online contacts and experienced feelings of partnership in dialogue, in a flexible and calm environment, which supported their ability to be active partners and feelings of freedom and security.</p> <p>Conclusion</p> <p>The online asynchronous written environment can contribute to accessibility and exchangeability, and add new possibilities for dialogues from which the patients can benefit. The individualized information obtained via online contact empowers the patients. The Internet-based contacts are a way to differentiate and expand the possibilities for contacts outside the few scheduled face-to-face hospital contacts.</p>http://www.biomedcentral.com/1472-6947/12/96Health informaticsInternet communicationProstate cancerShort stay patientsEmpowerment |
| spellingShingle | Bjoernes Charlotte D Laursen Birgitte S Delmar Charlotte Cummings Elizabeth Nøhr Christian A dialogue-based web application enhances personalized access to healthcare professionals – an intervention study BMC Medical Informatics and Decision Making Health informatics Internet communication Prostate cancer Short stay patients Empowerment |
| title | A dialogue-based web application enhances personalized access to healthcare professionals – an intervention study |
| title_full | A dialogue-based web application enhances personalized access to healthcare professionals – an intervention study |
| title_fullStr | A dialogue-based web application enhances personalized access to healthcare professionals – an intervention study |
| title_full_unstemmed | A dialogue-based web application enhances personalized access to healthcare professionals – an intervention study |
| title_short | A dialogue-based web application enhances personalized access to healthcare professionals – an intervention study |
| title_sort | dialogue based web application enhances personalized access to healthcare professionals an intervention study |
| topic | Health informatics Internet communication Prostate cancer Short stay patients Empowerment |
| url | http://www.biomedcentral.com/1472-6947/12/96 |
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