Building Community Pharmacy Work System Capacity for Medication Therapy Management

Questions within and outside of the pharmacy profession frequently arise about a community pharmacy’s capacity to provide patient-care services and maximize contributions to public health. It is surmised that community pharmacy locations must possess specific attributes and have identifiable resourc...

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Main Authors: Jon C. Schommer, Ph.D., Katerina Goncharuk, Pharm.D., Andrea L. Kjos, Pharm.D., Ph.D., Marcia M. Worley, Ph.D., R.Ph., James A. Owen, BS Pharm, PharmD, BCPS
Format: Article
Language:English
Published: University of Minnesota Libraries Publishing 2012-01-01
Series:INNOVATIONS in Pharmacy
Online Access:http://www.pharmacy.umn.edu/innovations/prod/groups/cop/@pub/@cop/@innov/documents/article/cop_article_414887.pdf
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author Jon C. Schommer, Ph.D.
Katerina Goncharuk, Pharm.D.
Andrea L. Kjos, Pharm.D., Ph.D.
Marcia M. Worley, Ph.D., R.Ph.
James A. Owen, BS Pharm, PharmD, BCPS
author_facet Jon C. Schommer, Ph.D.
Katerina Goncharuk, Pharm.D.
Andrea L. Kjos, Pharm.D., Ph.D.
Marcia M. Worley, Ph.D., R.Ph.
James A. Owen, BS Pharm, PharmD, BCPS
author_sort Jon C. Schommer, Ph.D.
collection DOAJ
description Questions within and outside of the pharmacy profession frequently arise about a community pharmacy’s capacity to provide patient-care services and maximize contributions to public health. It is surmised that community pharmacy locations must possess specific attributes and have identifiable resources within the location to effectively initiate and optimize their capacity to deliver patient care services in conjunction with medication distribution and other services. The purpose of this paper is to describe three research domains that can help pharmacies make the transition from “traditional” business models to “patient care centered” practices: (1) Work System Design, (2) Entrepreneurial Orientation, and (3) Organizational Flexibility. From these research domains, we identified 21 Work System Design themes, 4 dimensions of Entrepreneurial Orientation, and 4 types of Organizational Flexibility that can be used in combination to assist a practice location in transforming its business model to a “patient care centered” practice. The self-assessment tools we described in this paper could help realign an organization’s activities to initiate and optimize capacity for patient care.
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spelling doaj.art-db118f26141f4c7686b453fd5d2834e62022-12-21T22:24:44ZengUniversity of Minnesota Libraries PublishingINNOVATIONS in Pharmacy2155-04172012-01-013384Building Community Pharmacy Work System Capacity for Medication Therapy ManagementJon C. Schommer, Ph.D.Katerina Goncharuk, Pharm.D.Andrea L. Kjos, Pharm.D., Ph.D.Marcia M. Worley, Ph.D., R.Ph.James A. Owen, BS Pharm, PharmD, BCPSQuestions within and outside of the pharmacy profession frequently arise about a community pharmacy’s capacity to provide patient-care services and maximize contributions to public health. It is surmised that community pharmacy locations must possess specific attributes and have identifiable resources within the location to effectively initiate and optimize their capacity to deliver patient care services in conjunction with medication distribution and other services. The purpose of this paper is to describe three research domains that can help pharmacies make the transition from “traditional” business models to “patient care centered” practices: (1) Work System Design, (2) Entrepreneurial Orientation, and (3) Organizational Flexibility. From these research domains, we identified 21 Work System Design themes, 4 dimensions of Entrepreneurial Orientation, and 4 types of Organizational Flexibility that can be used in combination to assist a practice location in transforming its business model to a “patient care centered” practice. The self-assessment tools we described in this paper could help realign an organization’s activities to initiate and optimize capacity for patient care.http://www.pharmacy.umn.edu/innovations/prod/groups/cop/@pub/@cop/@innov/documents/article/cop_article_414887.pdf
spellingShingle Jon C. Schommer, Ph.D.
Katerina Goncharuk, Pharm.D.
Andrea L. Kjos, Pharm.D., Ph.D.
Marcia M. Worley, Ph.D., R.Ph.
James A. Owen, BS Pharm, PharmD, BCPS
Building Community Pharmacy Work System Capacity for Medication Therapy Management
INNOVATIONS in Pharmacy
title Building Community Pharmacy Work System Capacity for Medication Therapy Management
title_full Building Community Pharmacy Work System Capacity for Medication Therapy Management
title_fullStr Building Community Pharmacy Work System Capacity for Medication Therapy Management
title_full_unstemmed Building Community Pharmacy Work System Capacity for Medication Therapy Management
title_short Building Community Pharmacy Work System Capacity for Medication Therapy Management
title_sort building community pharmacy work system capacity for medication therapy management
url http://www.pharmacy.umn.edu/innovations/prod/groups/cop/@pub/@cop/@innov/documents/article/cop_article_414887.pdf
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