“I was Unsure at First”: A Qualitative Evaluation of Patient Perceptions of VA Clinical Video Telehealth Visits in the V-IMPACT Program

Virtual Integrated Multi-Site Patient Aligned Care Team (V-IMPACT) was a Veterans Health Administration (VHA) initiative created to increase access to primary care for Veterans through Clinical Video Telehealth (CVT) appointments. Between January and August 2019, we conducted 48 semi-structured qual...

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Bibliographic Details
Main Authors: Ashley C Mog PhD, Megan Moldestad MS, CCC-SLP, Rachael Kenney MA, PMP, Lauren Stevenson PhD, Marcie Lee MPH, MA, P Michael Ho MD, PhD, George G Sayre PsyD
Format: Article
Language:English
Published: SAGE Publishing 2022-07-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735221107237