Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria
Universities which are citadel of research and learning have many facilities that need to be well maintained in order to achieve the designed aim and sustain value of the institution. This necessitates the need for this study to examine facility management practice and the level of satisfaction o...
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| Format: | Article |
| Language: | English |
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Universiti Teknologi Malaysia
2018-05-01
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| Series: | International Journal of Built Environment and Sustainability |
| Subjects: | |
| Online Access: | https://ijbes.utm.my/index.php/ijbes/article/view/257 |
| _version_ | 1818751970546024448 |
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| author | Oyedeji, Joseph Oyewale |
| author_facet | Oyedeji, Joseph Oyewale |
| author_sort | Oyedeji, Joseph Oyewale |
| collection | DOAJ |
| description | Universities which are citadel of research and learning have many facilities that need to
be well maintained in order to achieve the designed aim and sustain value of the
institution. This necessitates the need for this study to examine facility management
practice and the level of satisfaction of users of facility management in the study areas.
The study populations are the students and staff of the institutions who are the users of
the facilities. The sampling technique is systematic random sampling technique where
respondents were selected from all the academic faculties, student’s hostels, and staff
quarters which makes all categories of facilities users to be captured. The analysis was
done using tables, 5-point Likert scale. The facility management services were
categorized into hard and soft services. The modes of execution of the two were
studied. It was gathered that some of the hard and soft services were outsourced while
some are done in-house. The levels of satisfaction of the users on the hard and soft
services were measured. It was gathered that soft services like move management have
least ranking in the two universities and hard services like decoration and
refurbishment have least ranking in the two universities. Recommendations were
made on how the two universities can improve facility management services. |
| first_indexed | 2024-12-18T04:44:02Z |
| format | Article |
| id | doaj.art-db6471463dbd4495a645b698f8bb8a63 |
| institution | Directory Open Access Journal |
| issn | 1511-1369 2289-8948 |
| language | English |
| last_indexed | 2024-12-18T04:44:02Z |
| publishDate | 2018-05-01 |
| publisher | Universiti Teknologi Malaysia |
| record_format | Article |
| series | International Journal of Built Environment and Sustainability |
| spelling | doaj.art-db6471463dbd4495a645b698f8bb8a632022-12-21T21:20:38ZengUniversiti Teknologi MalaysiaInternational Journal of Built Environment and Sustainability1511-13692289-89482018-05-015210.11113/ijbes.v5.n2.257Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, NigeriaOyedeji, Joseph Oyewale0Department of Estate Management, the Bells University of Technology, Ota, NigeriaUniversities which are citadel of research and learning have many facilities that need to be well maintained in order to achieve the designed aim and sustain value of the institution. This necessitates the need for this study to examine facility management practice and the level of satisfaction of users of facility management in the study areas. The study populations are the students and staff of the institutions who are the users of the facilities. The sampling technique is systematic random sampling technique where respondents were selected from all the academic faculties, student’s hostels, and staff quarters which makes all categories of facilities users to be captured. The analysis was done using tables, 5-point Likert scale. The facility management services were categorized into hard and soft services. The modes of execution of the two were studied. It was gathered that some of the hard and soft services were outsourced while some are done in-house. The levels of satisfaction of the users on the hard and soft services were measured. It was gathered that soft services like move management have least ranking in the two universities and hard services like decoration and refurbishment have least ranking in the two universities. Recommendations were made on how the two universities can improve facility management services.https://ijbes.utm.my/index.php/ijbes/article/view/257FacilityFacility managementSoft ServicesHard Services |
| spellingShingle | Oyedeji, Joseph Oyewale Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria International Journal of Built Environment and Sustainability Facility Facility management Soft Services Hard Services |
| title | Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria |
| title_full | Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria |
| title_fullStr | Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria |
| title_full_unstemmed | Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria |
| title_short | Facility Management of Nigerian Universities: Case of University of Lagos, Lagos and the Bells University of Technology, Ota, Nigeria |
| title_sort | facility management of nigerian universities case of university of lagos lagos and the bells university of technology ota nigeria |
| topic | Facility Facility management Soft Services Hard Services |
| url | https://ijbes.utm.my/index.php/ijbes/article/view/257 |
| work_keys_str_mv | AT oyedejijosephoyewale facilitymanagementofnigerianuniversitiescaseofuniversityoflagoslagosandthebellsuniversityoftechnologyotanigeria |