Cost of Care Conversations: Perspectives from Rural Health Care Providers and Older Adult Patients

Older adults often struggle with health care costs. Cost of care (CoC) conversations are conversations between health care providers and patients to discuss direct and indirect costs associated with health care. These conversations have been found to increase patient compliance, but patients and hea...

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Main Authors: Karen L. Franck, Christopher T. Sneed, Lisa T. Washburn, Ann Berry, Victoria Niederhauser
Format: Article
Language:English
Published: Mississippi State University 2023-01-01
Series:Journal of Human Sciences and Extension
Subjects:
Online Access:https://scholarsjunction.msstate.edu/jhse/vol11/iss2/6/
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author Karen L. Franck
Christopher T. Sneed
Lisa T. Washburn
Ann Berry
Victoria Niederhauser
author_facet Karen L. Franck
Christopher T. Sneed
Lisa T. Washburn
Ann Berry
Victoria Niederhauser
author_sort Karen L. Franck
collection DOAJ
description Older adults often struggle with health care costs. Cost of care (CoC) conversations are conversations between health care providers and patients to discuss direct and indirect costs associated with health care. These conversations have been found to increase patient compliance, but patients and health care providers often do not have these discussions. This article describes a project to provide Extension education to encourage CoC conversations for older adults and health care providers in rural counties in a southern state. To inform educational material development, 125 older adults and 51 health care providers completed surveys about their cost-related barriers to health care, attitudes and frequency of CoC conversations, and preferred educational methods. Older adults reported that they were most comfortable discussing health care costs with physicians and pharmacists but that health care providers rarely initiated these conversations. Health care providers indicated that they were comfortable talking about health care costs with patients and reported that they often initiate these conversations. Both older adults and health care providers indicated fact sheets as a top educational method. This project demonstrates how Extension educators can partner with health care providers to educate older adults about communicating cost-related challenges and needs.
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spelling doaj.art-db657769858447e4bfc0458fcba32aba2023-09-29T18:44:44ZengMississippi State UniversityJournal of Human Sciences and Extension2325-52262023-01-01112https://doi.org/10.55533/2325-5226.1476Cost of Care Conversations: Perspectives from Rural Health Care Providers and Older Adult PatientsKaren L. Franck 0Christopher T. Sneed 1Lisa T. Washburn 2Ann Berry 3Victoria Niederhauser 4University of Tennessee Extension University of Tennessee Extension University of Missouri University of Tennessee Extension University of Tennessee Older adults often struggle with health care costs. Cost of care (CoC) conversations are conversations between health care providers and patients to discuss direct and indirect costs associated with health care. These conversations have been found to increase patient compliance, but patients and health care providers often do not have these discussions. This article describes a project to provide Extension education to encourage CoC conversations for older adults and health care providers in rural counties in a southern state. To inform educational material development, 125 older adults and 51 health care providers completed surveys about their cost-related barriers to health care, attitudes and frequency of CoC conversations, and preferred educational methods. Older adults reported that they were most comfortable discussing health care costs with physicians and pharmacists but that health care providers rarely initiated these conversations. Health care providers indicated that they were comfortable talking about health care costs with patients and reported that they often initiate these conversations. Both older adults and health care providers indicated fact sheets as a top educational method. This project demonstrates how Extension educators can partner with health care providers to educate older adults about communicating cost-related challenges and needs. https://scholarsjunction.msstate.edu/jhse/vol11/iss2/6/cost of care conversationsolder adultshealth care providershealth care costs
spellingShingle Karen L. Franck
Christopher T. Sneed
Lisa T. Washburn
Ann Berry
Victoria Niederhauser
Cost of Care Conversations: Perspectives from Rural Health Care Providers and Older Adult Patients
Journal of Human Sciences and Extension
cost of care conversations
older adults
health care providers
health care costs
title Cost of Care Conversations: Perspectives from Rural Health Care Providers and Older Adult Patients
title_full Cost of Care Conversations: Perspectives from Rural Health Care Providers and Older Adult Patients
title_fullStr Cost of Care Conversations: Perspectives from Rural Health Care Providers and Older Adult Patients
title_full_unstemmed Cost of Care Conversations: Perspectives from Rural Health Care Providers and Older Adult Patients
title_short Cost of Care Conversations: Perspectives from Rural Health Care Providers and Older Adult Patients
title_sort cost of care conversations perspectives from rural health care providers and older adult patients
topic cost of care conversations
older adults
health care providers
health care costs
url https://scholarsjunction.msstate.edu/jhse/vol11/iss2/6/
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